Customer Service Specialist In Laguna

1 week ago

Philippines Buscojobs Full time

Overview

Customer Service Specialist jobs in San Pedro

The postings include multiple Customer Service Representative roles across Manila and nearby areas. They describe responsibilities related to customer inquiries, order processing, account management, and support across different departments. Some postings note regional restrictions.

Job postings (condensed and refined)
  • Location: San Pedro area (initial reference)
    Responsibilities: Prompt and accurate sales order creation (voice/electronic) in accordance with policies, logistical and operational capacities, and system procedures to ensure efficient order fulfillment. Maintain complete logging and resolution of complaints per defined SLAs; coordinate with Logistics, Operations, Commercial, Technical, and Procurement. Manage customers per defined call flow to achieve satisfaction and enhance relationships. Coordinate inquiries and tasks within service levels to exceed expectations. Inform and update clients on the company’s customer contact tools to facilitate order fulfillment.
  • Qualifications (example from postings)
    Bachelors Degree; willing to work in Makati; 0-5 years in customer service, order processing or back office; strong written and verbal English/Filipino; fresh graduates welcome (some postings specify on-site requirements) and some postings note regional application restrictions.
  • Sample role: Customer Service Representative
    Locations: Taguig/Makati/BGC (multiple postings)
    Summary: Provide expert advice and information to potential customers about products and services; drive profitability and sales revenue through excellent service and consultative selling. No assessments; interviews scheduled; on-site and/or hybrid options listed. Perks often include HMO, medical reimbursements, on-site parking, transport support, flexible/rotational shifts, and opportunities for promotion. Salary ranges commonly reported: Php22,000–Php35,000 per month depending on role and experience.
  • Typical qualifications across postings
    High school or college graduate; 6–24 months BPO experience (or fresh graduates for certain roles); strong communication in English (and optional Filipino); willingness to work on-site with relocation/commute requirements; some postings request specific degree or course background for TSR roles.
  • Example responsibilities across postings
    Resolve customer inquiries and complaints, process orders and payments, follow up on collections, manage documentation (invoices, delivery receipts), maintain accurate customer files, and support proof of service with strong interpersonal and problem-solving skills.
Notes on postings and eligibility

Several listings indicate that the advertiser will not accept applicants from certain regions. Some postings emphasize on-site work requirements in cities such as Makati, Taguig, BGC, and Muntinlupa. Verify region eligibility and posting validity before applying.

Important: This description consolidates multiple postings with varying requirements. Always refer to the official posting for the specific role, location, and eligibility criteria.

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