Business Intelligence Manager

About White Cloak White Cloak is a leading technology company specializing in custom software and AI‑driven digital solutions. Our mission is to empower enterprises and startups through beautifully built, scalable, and intelligent technology. As we continue to expand, we’re driving a cultural shift toward data‑driven decision‑making — using analytics and experimentation to shape how every department learns, measures, and grows. Role Overview We are seeking a Business Intelligence Manager who will work directly with the CEO to build the foundation of a data‑driven culture across White Cloak. This is not a typical reporting or dashboarding role — it’s a transformational position designed for someone who thrives in ambiguity, can turn qualitative chaos into measurable structure, and can operationalize insights into repeatable learning systems. You will: Design and implement KPI frameworks across departments Develop data pipelines and dashboards that make key metrics visible and actionable Institutionalize experimentation — defining how teams measure success, test ideas, and learn from data Work side‑by‑side with leadership to ensure every project and initiative moves the right needle Key Responsibilities Metrics & KPI Architecture Partner with department heads to identify what success looks like and how to measure it Define and document company‑wide KPI frameworks and data taxonomies Establish data sources, ownership, and regular cadence for metric reviews Data Analysis & Visualization Build and maintain dashboards that monitor business performance (using tools like Looker Studio, Power BI, or Notion dashboards) Analyze and interpret key trends, identifying opportunities and bottlenecks Present findings directly to the CEO and leadership team to guide strategic decisions Experimentation & Learning Systems Operationalize the company’s Experimentation Framework — ensuring every team can test, measure, and learn efficiently Collaborate with teams to design controlled experiments (A/B tests, pilot rollouts, etc.) Track outcomes, synthesize insights, and recommend next steps based on data evidence Process Design & Adoption Create lightweight systems and SOPs for data tracking and reporting Drive adoption across teams through documentation, workshops, and 1:1 coaching Ensure consistency and accuracy in how metrics are defined and used across the organization Strategic Partnership Act as the CEO’s data thought‑partner , turning questions into measurable frameworks Provide clear narratives from data to influence strategic and operational priorities Help leadership transition from intuition‑driven to insight‑driven decisions Ideal Candidate Profile Must‑Haves 3–7 years of experience in Business Intelligence, Data Analytics, or Data Strategy Strong command of SQL , Excel/Google Sheets , and BI tools (Looker, Power BI, Tableau, or similar) Proven experience designing KPI frameworks and setting up data pipelines or dashboards Exceptional analytical and problem‑solving skills — able to translate abstract goals into measurable indicators Excellent communication skills — capable of simplifying complex findings into actionable insights for non‑technical teams Hands‑on, self‑starter attitude: comfortable both designing the strategy and doing the work Nice‑to‑Haves Experience building or institutionalizing experimentation systems (A/B testing, product experiments, marketing growth loops, etc.) Previous experience in a startup, consulting, or tech services environment Familiarity with business functions like recruitment funnels, marketing attribution, project delivery KPIs, etc. Success in 6 Months Looks Like Company‑wide KPI framework defined and documented Core dashboards built for at least 2 departments (e.g. Recruitment, Sales) Experimentation and learning cadence established and running Leadership reviews guided by clear, data‑driven insights Noticeable improvement in decision speed and accuracy through measurable feedback loops Why Join White Cloak Work directly with the CEO to shape the company’s operating DNA Drive real organizational transformation across one of the top tech firms in the Philippines High autonomy, creative freedom, and direct visibility into executive decisions Become a key builder in the next evolution of White Cloak’s culture — where data and learning fuel innovation #J-18808-Ljbffr