Manager - Business Intelligence & Performance Analytics

The Opportunity

This is not a routine reporting role. As
Manager – Business Intelligence & Performance Analytics
at The Medical City, you will serve as the CEO's on-the-ground intelligence partner—translating data into insight, and insight into action.

You will work closely with the Chief of Staff and executive leadership to monitor performance across hospitals, clinics, and ancillary businesses. From dashboards to deep-dive analyses, you'll help identify risks early, quantify opportunities, and support high-stakes decisions with clarity and precision.

This is for someone who thrives in complexity, leads with data, and builds trust across all levels of the organization.

What You'll Actually Do

Performance Intelligence

• Monitor daily and weekly data feeds across hospitals, clinics, and ancillary businesses.
• Flag unusual deviations in key metrics (EBITDA, occupancy, case mix, ALOS, patient volumes, AR days, consumables cost, etc.).
• Track progress on ongoing improvement initiatives; report bottlenecks and slippages.
• Maintain a "CEO Performance Dashboard" integrating financial, clinical, and operational KPIs.
• Analytical Projects & Efficiency Reviews
• Work with the Chief of Staff to design and execute deep-dive analyses on problem areas (e.g., length of stay, cost overruns, patient throughput, staffing ratios).
• Support process-improvement and margin-expansion projects with real data and models.
• Prepare "quick insight memos" that distill findings into clear next actions.
• Help quantify ROI for major initiatives, capital expenditures, and operational reforms.

Data Integration & Reporting

• Coordinate with Finance, HR, and Operations to ensure data consistency across SAP and Tableau platforms.
• Manage KPI definitions and data hygiene in coordination with the BI/IT team.
• Create automated Tableau dashboards and templates for leadership use.
• Develop light statistical analyses to detect trends and outliers (e.g., regression, variance analysis).

Stakeholder Engagement

• Build relationships with unit heads, controllers, and department leads to improve data reliability and foster collaboration.
• Serve as a non-threatening liaison who can extract honest operational insights from front-line leaders.
• Present findings clearly and calmly to executives, adapting language depending on audience.

Special Assignments

• Join the Chief of Staff on business-unit visits, performance reviews, or due diligence exercises.
• Support the CEO in preparing internal reports, board decks, and management presentations.
• Be available for high-priority or time-sensitive analyses as directed by the CEO's office.

Who You Are

• A Filipino national in your late 20s to early 30s.
• Has
  5–8 years of experience
  in business analysis, FP&A, strategy, or operations analytics—ideally from large conglomerates, consulting firms, or healthcare/retail/FMCG.
• Proficient in
  Excel modeling, PowerPoint storytelling
  , and
  BI platforms
  (Tableau preferred; SAP a plus).
• Strong understanding of
  financial statements and operational KPIs
  .
• Excellent communicator—comfortable presenting to executives and adapting language to different audiences.
• Curious, fast-learning, and resilient—able to manage multiple workstreams and tight deadlines.
• Trusted by peers and leaders—confident but non-threatening, with high emotional intelligence.
• Treats confidentiality and discretion as non-negotiable.

Reporting Relationships

• Directly Reports To: President & Group CEO
• Dotted Line To: Chief of Staff, Office of the CEO
• Key Interfaces: CFO, COO, Group Controller, Hospital CEOs, BI & IT leads

Success in 12 Months Looks Like

• Daily and weekly Tableau dashboards are clean, accurate, and consistently used by leadership.
• Data inconsistencies between units have been reduced or eliminated.
• The CEO receives early warning on performance deviations before they escalate.
• The Chief of Staff and CEO rely on this person's analyses for board decks and operational reviews.
• The person is trusted by unit heads and seen as a partner, not an auditor.

What You'll Get

• A front-row seat in executive decision-making and enterprise performance management.
• Daily collaboration with the CEO, Chief of Staff, and senior leadership.
• Exposure to high-impact projects, board-level reporting, and strategic initiatives.
• A dynamic, mission-driven environment that values clarity, ownership, and insight.
• A platform to grow into senior roles in strategy, analytics, or executive leadership.

If you're looking for a predictable, back-office analytics role—this isn't it.

But if you're ready to lead, analyze, and influence decisions that shape the future of healthcare, we want to hear from you.