Customer Care Specialist
4 days ago
JOB OVERVIEW We are looking for a Customer Care Specialist to manage customer service systems, reporting, and process improvements. This role supports daily operations, system administration, and data-driven initiatives to enhance customer experience and business efficiency. KEY RESPONSIBILITIES Administer and maintain customer service platforms and data accuracy. Coordinate with internal teams and vendors for system updates and issue resolution. Generate and analyze reports on customer service performance and satisfaction. Manage billing processes, payment requests, and usage monitoring. Execute customer advisories, retention campaigns, and service updates. Maintain data consistency and update the knowledge base. Support integrations, workflows, and configuration changes. Plan and implement customer service initiatives to improve retention and efficiency. QUALIFICATIONS Bachelor’s degree in Business Administration, IT, or related field. At least 2 years of experience in customer service operations, reporting, or system administration. Strong organizational, analytical, and reporting skills. Experience with CRM or customer service platforms (e.g., HubSpot preferred). Proficient in Microsoft Office and familiar with data extraction or query tools. Excellent communication and coordination skills. #J-18808-Ljbffr
-
Key Account Specialist
3 weeks ago
, Laguna, Philippines CONSUMER CARE PRODUCTS, INC. Full timeJob description The Key Account Specialist is responsible for understanding and developing the South West Manila territory to maximize and grow revenue and profits by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services for Consumer Care Products, Inc. - Pet Care Division within the...
-
Customer Care Specialist
4 weeks ago
, , Philippines Maxicare Healthcare Corporation Full timeOverview Join to apply for the Customer Care Specialist role at Maxicare Healthcare Corporation . Responsibilities Issues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members Screens assess and process availment cases based on procedures and benefit applications guidelines Responds to inquiries and...
-
Customer Care Specialist
4 weeks ago
, Ilocos Norte, Philippines Buscojobs Full time6,852 Customer Care Specialist jobs in the Philippines Empowering individuals to match their skills with high-impact support opportunities. Liveops: Health... Customer Care Specialist Posted today Job Description Customer Care Specialist We are seeking a dynamic and results-driven Customer Care Specialist to join our team. This role is pivotal in driving...
-
Customer Care Specialist
1 week ago
, Pampanga, Philippines CO Careers Full timePosition Title: Customer Care Specialist Work Setup: On-site Schedule: 10:00 PM to 7:00 AM PH Time Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark, Pampanga Quick Rundown The Customer Care Specialist is responsible for delivering outstanding customer service by handling patient and healthcare provider inquiries, assisting with...
-
Customer Care Senior Specialist
4 days ago
, , Philippines Lexmark Full timeLexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and...
-
Customer Care Associate
1 week ago
, Metro Manila, Philippines NTT DATA North America Full timeOverview As a Customer Care Specialist (Tier 1), you will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen...
-
Customer Care Specialist
3 weeks ago
, Metro Manila, Philippines Tribute Technology Full timeJoin to apply for the Customer Care Specialist role at Tribute Technology About Tribute Technology At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. We are the...
-
BPO Customer Care Associate
4 days ago
, Metro Manila, Philippines NTT DATA North America Full timeJob Title Customer Care Specialist (Tier 1) Overview You will be responsible for handling inbound calls from existing and potential customers. You are directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team‑driven and fast‑paced work environment. Successful incumbents will have a...
-
Customer Care
4 weeks ago
, Central Luzon, Philippines Aspen Technology Full timeThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Educational Support Specialist
2 weeks ago
, , Philippines Tutor Me LA LLC Full timeEducational Support Specialist (Tutor Care Specialist) Educational Support Specialist (Tutor Care Specialist) 4 weeks ago Be among the first 25 applicants This job is fully Remote! CLEAR and EXCELLENT English communication skills required (oral and written).ResponsibilitiesThe Educational Support Specialist is integral to the success of Tutor Me Education by...