UX/UI Delivery Lead

***Nous utilisons des* *pour fournir des statistiques qui nous aident à vous offrir la meilleure expérience sur note site. Vous y trouverez des renseignements sur les témoins, ou vous pouvez les désactiver si vous préférez. Toutefois, en continuant d’utiliser le site sans modifier les paramètres, vous consentez à notre utilisation de***UX/UI Delivery Lead page is loaded## UX/UI Delivery Leadlocations: Makati Citytime type: Temps pleinposted on: Publié aujourd'huitime left to apply: Date de fin : 31 décembre 2025 (Il reste plus de 30 jours pour postuler)job requisition id: JR The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering User Experience experts with the resources to solve critical problems for the future of our business, which is why we need you. As the **UX/UI Lead** for the **MITDC design team**, you will play a pivotal role in enabling high-quality design execution across our digital products. You will guide the team in applying regional design strategies to local contexts, ensuring solutions are user-centered, scalable, and aligned with business goals. As a member of the Asia Segment Experience Design community, you will collaborate closely with cross-functional teams to lead user research, uncover pain points, and transform insights into effective design concepts and high-fidelity prototypes. Your leadership will ensure that design decisions are deeply rooted in real user needs and aligned with business objectives.**Position Responsibilities:*** Leading the design team to deliver high-quality, user-centred solutions across platforms, ensuring alignment with business goals and technical feasibility.* Providing expert guidance and mentorship, helping team members grow professionally and produce impactful design outcomes.* Managing design resources effectively across multiple projects, balancing priorities and timelines.* Collaborating closely with key stakeholders to support successful product delivery, helping define problem statements, validate assumptions, and translate insights into actionable design strategies.* Solving complex business and user challenges through design thinking, systems thinking, and data-informed decision-making.* Ensuring design outputs reflect the company’s brand identity, maintaining consistency and quality across touchpoints.* Facilitating cross-functional collaboration with engineering, product management, CX, and service design teams, resolving challenges through clear communication and shared understanding.* Championing innovation, encouraging smart risks and new ideas that push the boundaries of design.**Required Qualifications:*** Bachelor's Degree in Design, Psychology, Human-factors or similar discipline.Technical* At least 3 years of experience in leading design teams with the ability to guide team members fostering design outputs.* At least 10 years of dedicated UX design experience designing complex solutions for complete digital environments.* Possesses strong expertise in design principles and systems thinking, with the ability to translate design concepts into tangible outputs. Provides professional design guidance and technical mentorship to the design team* Ability to lead cross-functional collaboration with key stakeholders, effectively resolving challenges through clear and strategic communication.* Proficient in designing complex digital design solutions across mobile, tablet, and desktop platforms, with extensive experience in HCD processes, usability testing methodologies, and accessibility standards.* Capable of overseeing and ensuring the delivery of qualified design outputs that reflect the business value objectives and meet the business requirements.* Demonstrates strong problem-solving skills, with the ability to guide the team in addressing the right challenges through effective and holistic solutions.* Understands market and design language trends, and leverages that insight to influence and optimize the design direction of the company’s products.* Oversee design delivery quality through structured QA checkpoints and feedback loops, ensuring alignment with regional standards and stakeholder expectations.* Translate regional design standards into execution guidance for MITDC teams, ensuring consistency and scalability across markets.* Identify and escalate delivery risks, misalignments, and blockers early, ensuring smooth progress and stakeholder alignment.* Facilitate design review milestones and consolidate feedback across regions and markets to drive continuous improvement.* Own design execution across MITDC and regional teams, coordinating review checkpoints and ensuring timely, high-quality delivery.Communication* Excellent and effective communication and persuasive skills are required.* Excellent command of spoken and written English***When you join our team:**** We’ll empower you to learn and grow the career you want.* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.* As part of our global team, we’ll support you in shaping the future you want to see.**À propos de Manuvie et de John Hancock**La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse .**Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi**Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à **Modalités de travail**Hybride
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