UX/UI Delivery Lead

Overview

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in empowering User Experience experts with the resources to solve critical problems for the future of our business, which is why we need you. As the UX/UI Lead for the MITDC design team, you will guide the team in applying regional design strategies to local contexts, ensuring solutions are user-centered, scalable, and aligned with business goals. As a member of the Asia Segment Experience Design community, you will collaborate closely with cross-functional teams to lead user research, uncover pain points, and transform insights into effective design concepts and high-fidelity prototypes."

Position Responsibilities

• Leading the design team to deliver high-quality, user-centred solutions across platforms, ensuring alignment with business goals and technical feasibility.
• Providing expert guidance and mentorship, helping team members grow professionally and produce impactful design outcomes.
• Managing design resources effectively across multiple projects, balancing priorities and timelines.
• Collaborating closely with key stakeholders to support successful product delivery, helping define problem statements, validate assumptions, and translate insights into actionable design strategies.
• Solving complex business and user challenges through design thinking, systems thinking, and data-informed decision-making.
• Ensuring design outputs reflect the company’s brand identity, maintaining consistency and quality across touchpoints.
• Facilitating cross-functional collaboration with engineering, product management, CX, and service design teams, resolving challenges through clear communication and shared understanding.
• Championing innovation, encouraging smart risks and new ideas that push the boundaries of design.

Required Qualifications

• Bachelor\'s Degree in Design, Psychology, Human-factors or similar discipline.

Technical

• At least 3 years of experience in leading design teams with the ability to guide team members fostering design outputs.
• At least 10 years of dedicated UX design experience designing complex solutions for complete digital environments.
• Possesses strong expertise in design principles and systems thinking, with the ability to translate design concepts into tangible outputs. Provides professional design guidance and technical mentorship to the design team.
• Ability to lead cross-functional collaboration with key stakeholders, effectively resolving challenges through clear and strategic communication.
• Proficient in designing complex digital solutions across mobile, tablet, and desktop platforms, with extensive experience in HCD processes, usability testing methodologies, and accessibility standards.
• Capable of overseeing and ensuring the delivery of qualified design outputs that reflect the business value objectives and meet the business requirements.
• Demonstrates strong problem-solving skills, with the ability to guide the team in addressing the right challenges through effective and holistic solutions.
• Understands market and design language trends, and leverages that insight to influence and optimize the design direction of the company’s products.
• Oversee design delivery quality through structured QA checkpoints and feedback loops, ensuring alignment with regional standards and stakeholder expectations.
• Translate regional design standards into execution guidance for MITDC teams, ensuring consistency and scalability across markets.
• Identify and escalate delivery risks, misalignments, and blockers early, ensuring smooth progress and stakeholder alignment.
• Facilitate design review milestones and consolidate feedback across regions and markets to drive continuous improvement.
• Own design execution across MITDC and regional teams, coordinating review checkpoints and ensuring timely, high-quality delivery.

Communication

• Excellent and effective communication and persuasive skills are required.
• Excellent command of spoken and written English

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晋升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺伝特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 。

Working Arrangement

混合式

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