Operations Coordinator

Visit.org is seeking a proactive and detail-oriented Operations Coordinator, Supply Team to join our remote workforce. This contract position (40 hours/week, invoiced monthly) is based in the Philippines. The role requires work from 6:00 am to 2:00 pm Eastern Time, with some flexibility in schedule.

Visit.org is a fast-paced, early-stage start-up and proud B Corp that facilitates virtual and in-person social impact events. Our SaaS technology supports enterprise engagement in social impact programming.

There is room for everyone. We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We are driven by helping enterprises and their employees contribute to their communities around the world.

• You will join from the ground floor with a team of purpose-driven people who value responsibility, ownership, and collaboration as we build this together.
• You will work with passion and purpose, knowing your work has a tangible impact on individuals and communities.

Visit.org helps companies discover and book thousands of carefully curated social impact team experiences, led by and benefiting local nonprofits. With a proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders scalable, culturally appropriate content for purpose-driven employee and client engagement. Our clients include Colgate, Paramount, Visa, Ancestry, Tommy Bahama, and more.

• Supplier Information Management: Create and maintain a system to ensure the supplier database is up-to-date with accurate information; regularly update details for existing suppliers and add new ones as needed
• Experience Content Unit Library: Develop and maintain a system to keep the experience content unit library current, reflecting the latest information from suppliers; add new content units as they become available
• Information Management: Implement systems to monitor and verify that both the supplier database and the content unit library are complete and current
• Experience Readiness: Oversee and update details for upcoming bookings, coordinating with the team to prepare content units and ensure readiness on time
• Process Optimization: Streamline and improve departmental systems and workflows using tools like Salesforce, Jotform, and Monday.com
• Project Management: Lead and implement special projects with the Supply Operations team to develop new systems and improve existing processes
• Reporting & Data Visualization: Use Salesforce or other tools to generate reports and data visualizations to support data-driven decisions
• Resource Development: Create and maintain a data map, resource library, playbooks, and other tools to improve easy access to resources and team efficiency
• General Operational Support: Assist with other operational tasks as needed to support evolving team needs

• Fluency in English
• 2+ years of professional experience with information management in a similar capacity
• Ability to build reports and dashboards in database systems (HubSpot; Metabase preferred)
• Ability to take initiative in ambiguous situations and drive next steps
• Extremely detail-oriented with strong organization and prioritization skills
• Comfortable asking clarifying questions about tasks or systems
• Problem-solving mindset with creativity and a keen eye for process issues and starting new projects
• Excellent written communication and interpersonal skills when engaging with nonprofit and organization partners

• Competitive salary
• Mission-aligned company events/volunteering
• Inclusive, exciting start-up culture
• Accelerated career and personal growth
• Culture Club and more