Network Analyst III

FIS Makati, National Capital Region, Philippines Network Analyst III FIS Makati, National Capital Region, Philippines 1 week ago Be among the first 25 applicants Talent Acquisition | Senior Technical Recruiter Position TypeFull timeType Of HireExperienced (relevant combo of work and education)Education DesiredBachelor of Computer ScienceTravel Percentage0%As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you~ Are you FIS?Role location~ Hybrid (two days in-office, three days virtual)About The TeamThe Network Delivery Team provides managed IT services for FIS clients. The high caliber members are among the technology leaders within FIS, utilizing multiple technologies and vendors. This team requires motivated members who are ready to develop personally and professionally as FIS grows to meet the challenges presented by today’s global economies.What Will You Be DoingPerforms device configurations, internal operating system upgrades and software upgrades and deploys network devices including routers, switches, and SD-WAN devices Implements and manages SD-WAN solutions using VMware VeloCloud SD-WAN Troubleshoots and resolves network issues related to SD-WAN deployments Collaborate with cross-functional teams to integrate SD-WAN solutions with existing network infrastructure and applications Provides technical support and guidance to team members on SD-WAN best practices Follows documented network services processes and procedures – identifies gaps in processes or documentation and suggests improvements Monitors, responds, and provides resolution for all network problem and incident tickets Utilizing ServiceNow, documents status updates and problem resolutions Performs customer service duties and responds to customer requests as defined by management Responds to customer requests as defined by management completing assignments in a timely manner with an acceptable level of quality Troubleshoots network problems and recommends corrective procedures; assists with troubleshooting circuit equipment and all other network issues Prepares activity reports as requested by management Identifies opportunities to improve workflow and creates supporting documentation for review by peers and management Maintains network services documentation related to work area Completes network change requests in accordance with service level agreements Maintains network lab and equipment inventory What You BringWith experience in supporting WAN, LAN, WLAN networks Knowledge of network technologies, i.e., routers, switches, load balancers, firewalls, network and routing protocols, DNS Knowledge of basic IT technologies, i.e., operating systems, network devices, software development and architecture Requires knowledge of basic office tools Ability to understand and apply technical concepts Team skills, including the ability to establish and maintain effective working relationships Flexibility, versatility, dependability What We Offer YouAt FIS, you can learn, grow and make an impact in your career. Our benefits include~ Flexible and creative work environment Diverse and collaborative atmosphere Professional and personal development resources Opportunities to volunteer and support charities Competitive salary and benefits Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepassSeniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting and Financial Services Referrals increase your chances of interviewing at FIS by 2x Sign in to set job alerts for “Network Analyst” roles. 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