Chat Support Representative

4 days ago

Makati, Philippines TalentLink Outsourcing Full time

Chat Support Representative (Non-voice) - Makati Site - Work Onsite We are seeking a Chat Support Representative to join our team in Makati. As a Chat Support Representative, you will be responsible for responding to customer inquiries via email and chat, providing accurate information about products and services, and resolving customer issues and complaints in a timely and efficient manner. Responsibilities: Respond promptly to customer inquiries via email and chat only Provide accurate information about products and services Efficiently resolve customer issues and complaints Maintain detailed and accurate records of all customer interactions Collaborate with team members to continuously improve service quality Achieve and contribute to team performance targets What We Offer: Competitive salary range No BPO experience needed – we provide full training Welcoming fresh grads, SHS grads, college undergrads, vocational grads Paid training and attractive incentives HMO and government-mandated benefits 13th-month pay and paid vacation/personal leave Anniversary bonus and annual performance-based salary increases Work onsite with a supportive and professional team We offer a range of benefits, including 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Employee Assistance Program, Job Training, Mentorship Program, and Professional Development. Apply now and start your career with ALORICA PH We are an equal opportunities employer and welcome applications from all qualified candidates. #J-18808-Ljbffr

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