Senior Operations and Dispatcher

5 hours ago

Lipa, Philippines ConnectOS Full time

Senior Operations and Dispatcher (US Home Restoration, WFH) Salary: P70,000-P85,000 (Monthly Package) Schedule: 8:00PM to 5:00AM Manila Time Qualifications Operations & Dispatch Expertise – 5-8 years of experience in dispatch/service industries (e.g., home repairs, HVAC, restoration, flooring, windows). Scheduling & Multi-tasking Skills – Ability to manage multiple technicians, schedules, and incoming calls simultaneously. Customer Service Excellence – Strong client communication, problem resolution, and adaptability to different personalities. Crisis & Problem‑Solving Skills – Ability to act decisively under pressure, reallocate resources, and maintain service flow. CRM & Systems Proficiency – Skilled in dispatch boards, CRM systems, Microsoft Office, and Google Workspace. Leadership & Operations Oversight – Proven ability to lead, spot process gaps, and suggest operational improvements. Billing & Administrative Accuracy – Experience handling invoicing, service records, and documentation. Responsibilities Own and manage scheduling and dispatch operations to ensure seamless daily service flow. Assign service calls to technicians with precision, factoring in skillset, workload, location, and priority. Monitor job progress in real time and proactively resolve delays, risks, or emergencies. Provide timely updates and professional communication to customers, addressing concerns with urgency. Maintain accurate service records and review prior‑day tickets to ensure all open or incomplete items are fully resolved. Benefits and Perks Work‑From‑Home Medical, Dental Coverage and Life insurance from day 1 of employment Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion) Competitive salary package and annual appraisal Financial Assistance Program Mandatory Government Benefits and 13th Month Pay Regular Company Events, Work Life Balance, and Career growth opportunities Equal Employment Statement Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes. #J-18808-Ljbffr

  • General Manager Trucking

    3 days ago

    Lipa City, Calabarzon, Philippines MCX International Inc Full time ₱1,584,000 - ₱2,112,000 per year

    Key Responsibilities:Oversee all aspects of trucking operations, including dispatch, maintenance, route planning, and delivery schedules.Develop and implement strategies to improve fleet utilization, reduce operating costs, and increase profitability.Ensure compliance with DOT (Department of Transportation) regulations, safety standards, and company...

  • Service Crew

    3 days ago

    Lipa City, Calabarzon, Philippines Fly Kitchen - Makati Full time ₱20,000 - ₱40,000 per year

    Manning the storeResponsible for all-around operations like order taking, cashiering & cash handling, assisting customersCoordinating with Customer Service for orders and concerns, and with Logistics for dispatch of ordersDoing daily, weekly, and monthly inventoryEnsuring maintenance of marketing collateral around storeQualificationsAt least graduate of...

  • Senior Warehouse Officer

    1 week ago

    Lipa City, Calabarzon, Philippines GYLLMARC INGREDIENTS INC. (branch) Full time ₱30,000 - ₱60,000 per year

    Job descriptionSupervise warehouse staff in receiving, storing, picking, and dispatching materials and products.Ensure compliance with food safety regulations, including FIFO (First-In, First-Out) and FEFO (First-Expired, First-Out) principles.Oversee inventory control processes and maintain accurate stock records in the warehouse management system (WMS) or...

  • Warehouse Associate

    3 days ago

    Lipa City, Calabarzon, Philippines Pilmico Foods Corporation Full time ₱40,000 - ₱60,000 per year

    Company Description Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries, Pilmico and Gold Coin, we believe in sustainably feeding Asia's growth...

  • Senior Process Engineer

    1 week ago

    Lipa, Philippines Littelfuse Full time

    Join to apply for the Senior Process Engineer role at Littelfuse 2 days ago Be among the first 25 applicants Join to apply for the Senior Process Engineer role at Littelfuse Get AI-powered advice on this job and more exclusive features. Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in...

  • Senior Manager, Fraud Prevention

    1 week ago

    Lipa, Philippines IntouchCX Full time

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Operations Director

    1 week ago

    Lipa, Philippines Manpower Genius Full time

    Operations Director / Manager - Customer Service & Call Center Team We're looking for a Customer Service and Call Center Leader to take full ownership of the customer experience across a portfolio of consumer brands. This leader will manage an outsourced vendor-operated call centre, optimize systems and workflows, and deliver measurable improvements in...

  • Senior Software Engineer

    3 weeks ago

    Lipa, Philippines Canonical Full time

    Senior Software Engineer - Digital Workplace Join to apply for the Senior Software Engineer - Digital Workplace role at Canonical Senior Software Engineer - Digital Workplace 3 days ago Be among the first 25 applicants Join to apply for the Senior Software Engineer - Digital Workplace role at Canonical Get AI-powered advice on this job and more exclusive...

  • Senior Tax Accountant

    5 hours ago

    Lipa, Philippines BMG Outsourcing Inc. Full time

    Grow your career with BMG Outsourcing a leading, well-respected Australian-owned outsourcing company with offices in Clark and Sydney, offering long-term rewarding careers with our clients. We are seeking a highly capable and detail-oriented Senior Tax Accountant to manage complex tax compliance and advisory work for Australian clients. The successful...

  • Warehouse Checker

    1 week ago

    Lipa City, Calabarzon, Philippines Private Advertiser Full time ₱250,000 - ₱350,000 per year

    About the role As a Warehouse Checker, you will be responsible for ensuring the accuracy and efficiency of our warehousing operations, playing a crucial role in maintaining our high standards of service and customer satisfaction.What you'll be doingAccurately verifying and documenting the receipt, storage, and dispatch of goods in the warehousePerforming...