
Senior Manager, Process Management Head
3 weeks ago
Senior Manager, Process Management Head at GCash
Responsibilities- Lead the governance and optimization of Agile delivery workflows across initiative intake, design, delivery, and deployment stages.
- Ensure process alignment with organizational goals and compliance with BSP Circulars, ITIL 4, ISO, and Agile best practices.
- Facilitate the weekly VMO huddle to review delivery status, risks, and improvement areas.
- Drive delivery risk management, ensuring early identification, escalation, and mitigation of blockers or inefficiencies.
- Analyze and generate actionable insights from operational and delivery data for Steering Committee reporting.
- Maintain accurate and auditable documentation of process flows and controls.
- Partner with product, delivery, and compliance teams to embed process excellence and support continuous improvement.
- Opportunity for career growth and development in the #1 FinTech company in the country
- Working with a dynamic and highly collaborative team who want to change the game
- A company that values their people with highly competitive and flexible compensation and benefits package
- Director
- Full-time
- Management and Manufacturing
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