Head, Sales Process and Automation

22 hours ago

Metro Manila Philippines GCash Full time

Overview

Head, Sales Process and Automation at GCash. Join to apply for the role at GCash.

Get AI-powered advice on this job and more exclusive features. Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation

Responsibilities
  • Sales Process Optimization: design and standardize sales processes tailored to each channel while maintaining scalability and efficiency.
  • Identify bottlenecks, inefficiencies, and gaps in current sales operations; implement data-driven improvements.
  • Collaborate with cross-functional teams to align processes with organizational goals, regulatory requirements, and market dynamics.
  • Sales Automation and Tooling: lead the implementation of CRM, sales enablement, lead management, and workflow automation tools.
  • Define business requirements and user stories for automation solutions; coordinate with Product and Technical teams for delivery.
  • Drive user adoption and continuous improvement of sales technology platforms.
  • Project and Change Management: lead process change initiatives with a structured approach; manage stakeholders and timelines effectively.
  • Develop training programs and materials, in alignment with Sales Excellence and Enablement, to support process and system changes.
  • Champion a culture of continuous improvement and digital adoption in the sales organization.
  • Stakeholder Collaboration: act as the primary liaison between Sales, IT, Product, Risk, Compliance, and Marketing for all sales process and automation needs.
  • Support commercial leadership with insights and tools to drive revenue growth and operational efficiency.
Qualifications
  • Bachelor's degree in Business, Management, Industrial Engineering, Information Systems, or related field; MBA is a plus.
  • 6+ years experience in sales operations, process improvement, or sales technology roles.
  • Proven experience leading automation and digital transformation projects in complex or multi-channel sales environments.
  • Experience in fintech, telecommunications, FMCG or enterprise SaaS preferred.
  • Experience with CRM systems (e.g. Salesforce, HubSpot), workflow automation tools, and sales analytics platforms.
What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country. Dynamic and highly collaborative team. Highly competitive and flexible compensation and benefits package.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Sales and Business Development
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