Senior Client Services Manager
8 hours ago
Overview The Senior Manager for Client Services will lead and manage the operational support and strategic delivery of our PH-based Fintech accounts. This role will drive performance excellence, foster strong client relationships, and deliver revenue growth. The Senior Manager will partner with clients and internal teams to ensure service delivery meets and exceeds expectations while identifying opportunities for innovation, efficiency, and account expansion. Responsibilities Meets client and company objectives Serves as point of contact for all client concerns Ensures that financial targets are achieved Proactively partner with clients to deliver cost effective, value added, quality solutions Strong contributor to the senior management team in developing operating strategy, overall profitability and ensuring process improvements for the business unit Ensure that client needs are met in a way that improves customer satisfaction and increases profitability Manages the accurate compilation and distribution of information and reports to identified stakeholders Identifies and implements continuous improvement initiatives Provide and implements real time solutions to the business that result in increased productivity/efficiency Work with BU heads to achieve the overall objective of the Business Performs other related duties and assignments as required by the VP of Client Services Qualifications Bachelor’s Degree At least 5 years of experience with Client Services Management Excellent track record in program management involving multiple teams, multiple products, and multiple services areas Strong operations background Ability to intake multiple requests and prioritize Experience with tracking projects/tasks using project management software such as Smartsheet, ClickUp etc Extensive experience in Customer Service and understanding of BPO operations Excellent organization skills and ability to manage multiple and changing priorities Excellent interpersonal and customer interaction skills including communications, presentation and conflict resolution skills Experience building PowerPoint presentations and presenting to executive level meetings Knowledgeable of changing technology Exemplary communication skills and strong business acumen to understand the business strategies Seniority level Mid-Senior level Employment type Full-time Job function Business Development and Sales Industries Outsourcing/Offshoring #J-18808-Ljbffr
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Manager Client Service
2 days ago
, Metro Manila, Philippines Empower Full timeOverview Empower National Capital Region, Philippines The Manager Client Services is responsible for managing and overseeing assigned client service activities with retirement plans. This position is responsible for ensuring quality service of individual products is provided to all clients in an efficient cost-effective manner. Provides leadership to all...
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Client Service Director
3 weeks ago
, Metro Manila, Philippines HRTX Full timeJob description Position: Client Service Director Work Setup: Remote Schedule: Monday to Friday Overview: The Client Services Director plays a pivotal role in ensuring exceptional client experiences from the initial meeting to project delivery. This position involves cultivating strong client relationships, growing client accounts, and fostering the...
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Client Services Manager
3 weeks ago
, Metro Manila, Philippines Buscojobs Full timeTaguig, National Capital Region Ingram Micro Posted today Job Description Description: Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and...
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Senior Client Services Manager
9 hours ago
, , Philippines TaskUs Full time.****About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
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Director of Client Services
8 hours ago
, Metro Manila, Philippines Klaiya Full timeOverview At Klaiya, we are the center of excellence that helps businesses establish and develop their online presence. We are looking for an experienced Director of Client Services to lead and oversee our team of Client Services Managers. The Director of Client Services will be responsible for ensuring that our clients receive the highest level of service...
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Client Service Analyst
1 week ago
, Metro Manila, Philippines JPMorgan Chase & Co. Full timeIf you’re passionate, curious and ready to make an impact, we’re looking for you to help us grow our businesses for the future. As a Client Service Analyst within the Client Service Team, you will be responsible for various customer service and relationship management activities, as well as operational controls for an assigned portfolio of clients. You...
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Director of Client Services
3 weeks ago
, Metro Manila, Philippines Klaiya Full timeOverview At Klaiya, We are the center of excellence that helps businesses establish and develop their online presence. We are looking for an experienced Director of Client Services to lead and oversee our team of Client Services Managers. The Director of Client Services will be responsible for ensuring that our clients receive the highest level of service...
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Senior Client Services Manager
3 days ago
Manila, National Capital Region, Philippines ibex Full time ₱1,200,000 - ₱2,400,000 per yearThe Senior Manager for Client Services will lead and manage the operational support and strategic delivery of our PH-based Fintech accounts. This role will be instrumental in driving performance excellence, fostering strong client relationships, and delivering revenue growth. The Senior Manager will partner closely with clients and internal teams to ensure...
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Client Service Specialist
1 week ago
, Metro Manila, Philippines MicroSourcing Full timeSourcing and Digital Activations l Talent Solutions Discover your 100% YOU with MicroSourcing! Position: Client Service Specialist Work setup & shift: Onsite You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and...
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Client Services Officer
1 week ago
, Metro Manila, Philippines Buscojobs Full timeResponsibilities Account Management: Assist in establishing and nurturing relationships with clients, both new and existing. Support Relationship Managers in managing meeting schedules with clients and internal team members. Apply a consultative approach, understanding client needs and offering appropriate solutions. Assist in maintaining communication with...
