Operations Manager For Us Telco

3 weeks ago


Metro Manila Philippines Buscojobs Full time

Operations Manager For Us Telco Work Onsite Ta...

Posted today

Job Description

The Operations Manager is responsible to support our branches network organization, with the objective to facilitate and promote efficiency of the operations department. Proactively monitors all of the clinic branches and ensures that all the branches are well-organized in daily operations. Directs and motivates the operations team in order to achieve the overall corporate sales objectives. Coach, counsel and discipline the operations team. Plans, monitors, and appraises job results of the staff. Ensures that policies are implemented and followed, and suggests new ones. On the customer service side, he/she is responsible for providing excellent customer service to our patients, handling clinics scheduling organization, regular inquiries and complaints. He/she must have excellent communication, problem-solving, and customer service skills.

Note: The original language is maintained; this section provides a concise executive summary of responsibilities and expectations.

Operational Oversight
  • Supervise day-to-day clinic operations across all branches to ensure consistent service standards.
  • Monitor clinic performance and implement action plans for improvement.
  • Ensure clinics comply with regulatory requirements and internal policies.
  • Conduct regular site visits and operational audits.
Strategic Planning & Execution
  • Collaborate with management in planning, and analyze operational performance data to recommend improvements.
  • Assist in expansion planning and implementation (new clinics, renovations, relocations), and business development.
Process Improvement
  • Standardize and streamline clinic processes for efficiency and patient satisfaction.
  • Lead the implementation of quality assurance and control systems.
  • Identify operational bottlenecks and develop solutions.
Staff Management & Development
  • Coordinate with HR for workforce planning, hiring, and staff movements.
  • Support training programs and performance evaluations in coordination with the HRBP.
  • Foster a positive work culture and team collaboration across clinics.
Vendor/Supplier & Asset Management
  • Oversee procurement and vendor/supplier performance to ensure timely supply and service delivery.
  • Maintain oversight on clinic assets, equipment, and maintenance needs.
Reporting & Communication
  • Generate regular reports on clinic performance, staffing, patient flow, and operational challenges.
  • Act as the communication bridge between the head office and clinic branches.
  • Participate in leadership meetings and represent the operations team in strategic discussions.
Qualifications
  • Bachelor's degree in Business Administration, Healthcare Management, or related field.
  • At least 3-5 years of experience in operations management, preferably in healthcare or multi-branch setup.
  • Strong leadership, organizational, and problem-solving skills. Knowledge of healthcare/dental clinic operations is an advantage.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and business operations software/tools.
  • Strategic Thinking and Process-Oriented Mindset.

Job Types: Full-time, Permanent

  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
Business Operations

Additional job descriptions and related roles in the posting are listed for context. If you are applying for multiple roles, tailor your application accordingly.

Business Operations Supervisor

Shaw Boulevard, National Capital Region ₱ - ₱ Y House of Franchise Inc.

Posted today

Job Description

JOB SUMMARY

Area Supervisor plays a crucial role in overseeing the performance of franchise locations of company-owned stores.

JOB DESCRIPTION

  • Manages the day to day operations in the company-owned stores.
  • Responsible for delivering results in sales, profit and good service by ensuring that food is prepared and served according to set quality standards.
  • Directs store workflow and continuously checks the quality standards.
  • Ability to multitask while managing the daily operation of the store: stock inventory, people handling motivating and disciplining subordinates, training and developments.
  • Must follow and enforce company policies, procedures and sanitation guidelines.
  • Coordinates and negotiates with other departments to implement marketing initiatives.
  • Leads, guides, trains, evaluates, and properly manages all subordinates and unleashes utmost of their potential.
  • Mediates as necessary when there are customer\'s complaints or concerns that need reports the findings of the study.
  • Scouts feasible locations to start up new company-owned stores.
  • Spearheads on the ocular of prospect locations for new company-owned stores and reports the findings of the study.
  • Facilitates the construction and other processes related to setting up of company-owned stores.
  • Processes the needed requirements for starting up new company-owned store locations.
  • Maintains the performance of the stores and proposes strategies to strengthen the results.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Identifies, evaluates, and pursues business opportunities for the Company-owned stores.
  • Reports daily activities by sending summary report as required by the Franchise Relations Manager.
  • Arranges monthly or quarterly meeting schedules with potential leasing partners as necessary.
  • Maintains a database of existing and potential lessors with details and contact information.
  • Schedules meetings with potential leasing partners to acquire locations and leads negotiations.
  • Monitors the performance of company-owned store locations by analyzing KPI such as sales, profit, customer satisfaction, and efficiency.
  • Identifies market shifts and understands competition status in different markets.

QUALIFICATIONS

  • Bachelor's degree in Business Administration, Management, Marketing, or MBA or similar.
  • Excellent communication, customer service and leadership qualities.
  • At least 3 years in a supervisory or managerial role, preferably in franchise industry.
  • Experience in operations management or franchising is preferred.

Job Types: Full-time, Permanent

Opportunities for promotion and promotion to permanent employee are available.

Business Operations Associate

Posted today

Job Description

At Bosch, we shape the future by inventing high-quality technologies and services...

Responsibilities include administrative and operational support, contract processing, onboarding, data management in Salesforce, KPI tracking, and cross-functional collaboration.

  • Provides administrative and operational support to operations and service delivery teams.
  • Assists in preparation and processing of service agreements, contracts, and proposals.
  • Coordinates with internal departments to ensure smooth onboarding for new clients.
  • Manages client information, service requests, and documentation in Salesforce.
  • Tracks service performance metrics and generates regular reports.
  • Acts as first point of contact for client queries related to contracts, billing, and service delivery timelines.
  • Supports operations/sales teams in lead tracking and pipeline management.
  • Assists in process improvement and on-boarding of client meetings and projects.
  • Monitors SLAs and compliance with contracts.

Qualifications

  • Bachelor's degree in business administration, Operations Management, or related field.
  • 2+ years in operations, sales support, or similar role in shared services.
  • Proficiency in CRM (e.g., Salesforce) and ERP systems.
  • Strong organizational and communication skills; able to work onsite.

Additional Information

Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.

Business Operations Officer

Posted today

Job Description

Responsible for supporting project planning and execution across departments, ensuring effective communication, policy compliance, and documentation. Monitors project performance, manages risks, and maintains quality. DUTIES AND RESPONSIBILITIES:

  • Coordinate with Department Heads in project planning, execution, closing activities, and reporting.
  • Assess project performance, identify risks and opportunities.
  • Document and track project progress, ensuring information is current.
  • Communicate with HBUs and Department Heads to achieve objectives.
  • Act as liaison between HBUs and PICs on project progress.
  • Review policies for project applicability and compliance.
  • Monitor non-conformities and recommend actions.

MINIMUM REQUIREMENTS:

  • Bachelor's Degree in Industrial Engineering, Business Administration, or related field
  • 2+ years work experience
  • Excellent communication and presentation skills
  • MS Office proficiency

Business Operations Associate (Quipper Philippines Inc.)

Location: Makati City, NCR

Posted today

Job Description

Overview of Cambridge University Press & Assessment and Partnership for Education; responsibilities include operational support, SAP/OneTrust/SharePoint usage, and process improvements.

  • Execute financial and operational processes; support travel and partnership processes.
  • Collaborate across directorates; drive process improvements; maintain documentation.
  • Manage CRM and project data; ensure SLAs and compliance.

Qualifications

  • Bachelor's degree in Business or Operations; 2+ years in operations or related field.
  • Proficiency in MS Office; familiarity with SharePoint and CRM (Salesforce) is a plus.
  • Strong communication and organizational skills; detail-oriented.
  • Onsite work acceptable.

Benefits include: regular employment from Day 1, health insurance, paid leaves, and development opportunities.

Business Operations Specialist

Posted today

Job Description

Transaction Control & Settlements Group Specialist

Summary: Responsible for timely and accurate settlement of funds between partners and Vantage; reconciles branch transactions and resolves disputes.

  • Reconciliation & Settlement for all products and partners.
  • Financial reporting ready for booking and stakeholders.
  • Dispute resolution with branches and partners.
  • Validate and reconcile branch transactions to cash; address discrepancies.
  • Document and improve transaction processes.

Qualifications

  • Bachelor's degree in Business, Finance, or Accounting.
  • Excel proficiency; strong communication.
  • Experience in banks or remittance companies preferred.
Business Operations Intern

Posted today

Job Description

Assist in sales order management: order entry, invoicing, inventory management, and administrative tasks.

  • Process orders in ERP; prepare delivery documents.
  • Manage inventory updates; coordinate deliveries.
  • General administrative support and database assistance.

Qualifications

  • Business student; proficient in MS Office or Google Suite.
  • Strong communication and organizational skills; detail-oriented.

Note: This description is a cleaned and consolidated refinement of the original posting to improve readability and ensure compliance with formatting requirements.

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