Project Assistant

12 hours ago


Muntinlupa, Philippines TASQ Staffing Solutions Full time

Work setup: 100% onsite (Alabang Muntinlupa)

Schedule: Fixed 6:00 am to 3:00 pm, Monday to Friday with OT as needed

Start Date: ASAP

Responsibilities:

  • Assist in the end-to-end management of telecommunications service delivery, from order
    initiation to completion.
  • Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure
    accountability.
  • Manage project communications and documentation using Halo PSA and other internal systems.
  • Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfillinstallation and provisioning requirements.
  • Maintain accurate data in Zoho CRM, ensuring real-time project visibility and smooth handoverbetween teams
  • Identify potential delays, risks, or conflicts in project delivery and escalate or recommend
    mitigation strategies
  • Prepare and distribute project status updates, reports, and meeting summaries
  • Assist the Project Manager in maintaining project compliance with internal standards and clientSLAs
  • Support administrative duties including scheduling, documentation control, and stakeholder
    follow-ups

Qualifications & Experience:

  • Bachelors degree in Project Management, Telecommunications, Business, or a related field
  • Minimum 6 to 12 months experience in a telco project coordination or service delivery role withAustralian companies
  • Proficiency in Monday.com for project workflow and task management
  • Experience with Halo PSA and Zoho CRM preferred
  • Familiarity with TPG Telecom ordering, provisioning, or escalation processes is a significant
    advantage
  • Exceptional organizational skills and attention to detail
  • Strong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teams
  • Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment
  • Proven problem-solving abilities and a proactive mindset
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