
Project Assistant
3 weeks ago
Work setup: 100% onsite (Alabang Muntinlupa)
Schedule: Fixed 6:00 am to 3:00 pm, Monday to Friday with OT as needed
Start Date: ASAP
Responsibilities:
- Assist in the end-to-end management of telecommunications service delivery, from order
initiation to completion. - Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensure
accountability. - Manage project communications and documentation using Halo PSA and other internal systems.
- Coordinate with internal technical teams, suppliers, and vendors (including TPG Telecom) to fulfillinstallation and provisioning requirements.
- Maintain accurate data in Zoho CRM, ensuring real-time project visibility and smooth handoverbetween teams
- Identify potential delays, risks, or conflicts in project delivery and escalate or recommend
mitigation strategies - Prepare and distribute project status updates, reports, and meeting summaries
- Assist the Project Manager in maintaining project compliance with internal standards and clientSLAs
- Support administrative duties including scheduling, documentation control, and stakeholder
follow-ups
Qualifications & Experience:
- Bachelors degree in Project Management, Telecommunications, Business, or a related field
- Minimum 6 to 12 months experience in a telco project coordination or service delivery role withAustralian companies
- Proficiency in Monday.com for project workflow and task management
- Experience with Halo PSA and Zoho CRM preferred
- Familiarity with TPG Telecom ordering, provisioning, or escalation processes is a significant
advantage - Exceptional organizational skills and attention to detail
- Strong communication and interpersonal skills for dealing with vendors, clients, and cross-functional teams
- Ability to prioritize tasks and adapt to shifting project demands in a fast-paced environment
- Proven problem-solving abilities and a proactive mindset
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