Operations Leader

A dynamic service solutions company in Cebu City is seeking an experienced operational leader to oversee daily operations and implement strategic plans. The ideal candidate has at least 4 years of experience in operational leadership, with proven skills in client relationship management, finance, and team leadership. This role offers opportunities for...

We're Hiring: Team Leader (BPO Setup) Are you a results-driven leader with a passion for coaching and developing high-performing teams? Join XtendOps as a Team Leader and take charge of driving operational excellence and client satisfaction from legal intake law firm account. Location: Onsite – Cebu Schedule: Night shift Experience: At least 2 years...

Operations Shift Leader (Danao or Naga Factory- Cebu) On-site - Cebu 5-10 Yrs Exp Bachelor Full-time Share Job Description We are looking for Operations Shift Leader to oversee daily operations and ensure the effective execution of processes. The ideal candidate will lead a team, drive operational efficiency, and maintain high standards of safety and...

2025 Delivery Operations GVPAD – Team Leader page is loaded## 2025 Delivery Operations GVPAD – Team Leaderlocations: PHL Cebuposted on: Posted 30+ Days Agojob requisition id: R Job Title:2025 Delivery Operations GVPAD – Team LeaderJob DescriptionUpdate as of Jan 15, 2025: We are actively hiring for the following sites: Team Leaders for: 1. Alabang...

Role Overview:The Team Leader – Customer Service Operations is responsible for leading a team of customer service representatives in a fast-paced, 24x7x365 operational environment. The role focuses on driving team performance, ensuring service excellence, managing escalations, and maintaining operational stability. The Team Leader is accountable for...

Team Leader – Retail Account (Voice) Tech Tower, Cebu Business Park Work Setup: 100% Onsite Virtual Hiring ProcessJob Highlights₱32,000 Base Pay + ₱2,000 AllowanceQuarterly Incentives up to ₱7,50020% Night DifferentialCareer Growth OpportunitiesWork with a Leading Retail AccountJob DescriptionWe are looking for an experienced Team Leader to join our...

Team Leader – Retail Account (Voice)Tech Tower, Cebu Business ParkWork Setup: 100% OnsiteVirtual Hiring ProcessJob Highlights₱32,000 Base Pay + ₱2,000 AllowanceQuarterly Incentives up to ₱7,50020% Night DifferentialCareer Growth OpportunitiesWork with a Leading Retail AccountJob DescriptionWe are looking for an experienced Team Leader to join our...

QualificationsAt least 1–2 years of experience as a Team Leader in a BPO/Contact Center environment.Strong understanding of Cebu site operations and local workforce culture (advantage).Excellent communication, leadership, and coaching skills.Proven track record of improving team performance using data-driven approaches.Job Type: Full-timePay: Up to...

Position:Operations Team LeaderLocation:Quezon CityOverview:Leads and manages a team of CSRs in daily call center operations, ensuring targets and service levels are met. Monitors individual and team performance, provides regular coaching, feedback, and performance evaluations. Handles escalated calls and supports agents in complex customer interactions....

Job Title:Team LeaderJob DescriptionThe Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.## Essential Functions/Core Responsibilities* Responsible for the day-to-day supervision of a...