Community Manager

3 weeks ago

Mandaluyong, Philippines Medium Full time

About the Role We’re looking for a Community Manager (Candidate / VA) to engage and nurture Wing’s growing community of applicants and virtual assistants. This role ensures the candidate pipeline stays warm and active, reducing MIA drop-offs and improving conversion from application to onboarding. You’ll act as both a community builder and communication strategist — keeping candidates informed, motivated, and connected to the Wing brand throughout the hiring journey. Key Responsibilities Manage and grow online candidate and VA communities (social groups, chat channels, and talent hubs). Maintain consistent engagement campaigns to keep applicants warm while they move through the hiring and onboarding process. Implement re-engagement strategies for inactive or delayed candidates to minimize drop-offs. Share updates, opportunities, and success stories that promote participation and brand loyalty. Collaborate with Talent Acquisition and Employer Branding teams to align community messaging with recruitment goals. Track engagement rates, response times, and community growth metrics to measure impact. Gather feedback from candidates and VAs to identify common pain points and process improvements. Support referral drives, contests, and micro-events that strengthen community relationships and boost conversions. Qualifications - Minimum 2–3 years of experience in community management, marketing, or candidate engagement. - Excellent communication, writing, and interpersonal skills with a friendly and professional tone. - Experience managing Facebook groups, Discord servers, or similar online communities. - Organized, data-driven, and able to manage multiple engagement activities simultaneously. - Familiarity with talent funnels, recruitment communication, or BPO hiring processes is a strong advantage. Preferred Skills - Background in recruitment marketing or candidate relationship management. - Knowledge of social media analytics and engagement tracking tools. - Experience hosting virtual events, webinars, or live Q&A sessions. - Creative mindset with the ability to generate ideas that resonate with remote professionals. Department : Talent Marketing Work Setup : Remote / Hybrid Compensation : PHP 30,000–40,000/month (based on experience and performance) #J-18808-Ljbffr

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