Customer Success Associate

Customer Success Associate Filipino Native App...

Job Description

Job Function: Responsible for maintaining appropriate service levels in all Customer Service areas and ensuring smooth/orderly customer traffic flow in Customer Service counters at a Prestige Lounge.

Responsibilities

• Manage customer interaction
• Enforce effectively the customer service procedures and policies of SM Store
• Monitor Gift Delivery Service (GDS) Sales Achievement
• Lead Development of the Team

Qualifications

• Graduate of Bachelor's Degree preferably business course
• Preferably supervisor or with 5 years – up experienced employee specialized in customer service or equivalent

Job Type: Full-time

• Additional leave
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Customer Service Representative

Posted today

Job Description

Littelfuse is one of America’s Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading, global manufacturer of electronic components serving more than 100,000 end customers across industrial, transportation, and electronics end markets. We have more than 17,000 employees with operations in 15 countries. From semiconductors to sensors—switches to fuses and more—we produce billions of electronic components that help our customers empower a sustainable, connected, and safer world. In 2021, Littelfuse had net sales of $2.1 billion.

Note: This section originally contained multiple paragraphs of context. Core responsibilities and requirements follow below.

• Maintains and increases customer loyalty by supporting customers from ordering through to delivery.
• Works with customers to overcome barriers to provide best in class customer support.

About the job:

• Performs order handling process including receipt of order, adjustments and cancellations. (40%)
• Builds strong customer relationships, through proactively informing customers on order status. (30%)
• Point person for internal inquiries - order management and SAP activities. (20%)
• Conducts on-board training and assessment, refresher course on standard order management procedures. (10%)
• Other duties as assigned.

About you:

• Education: Bachelor or university degree
• Experience: One to two years of experience
• Knowledge of MS Office
• Strong analytical skills
• Strong communication skills
• Experience with SAP preferred
• High attention to detail

Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values - Customer Focus, Integrity, Innovation, Teamwork and Results Driven - supports us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.

We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference - everywhere, every day.

We offer a competitive salary package and a variety of benefits, including work from home, flexible working hours as well as development opportunities like internal Lean Six Sigma Certification.

Voice Customer Service Representative

Posted today

Job Description

Seasonal Independent Hiring

Work Setup: On-Site Only

Are you ready to start an exciting career in the call center industry? No experience? No problem We are looking for enthusiastic individuals to join our team as Voice Agents.

What We Offer:

• Paid Training with an allowance to help you get started.
• Continuous learning and development opportunities.
• A chance to grow and build your career in a supportive environment.

What We're Looking For:

• Strong English communication skills (verbal and written).
• Availability to work on weekends.
• Positive attitude and willingness to learn.

Responsibilities:

• Handle customer inquiries via phone in a professional manner.
• Provide accurate information and solutions to customer concerns.
• Ensure excellent customer service and satisfaction.

If you're ready to kick-start your career, apply now and become a part of our growing team

Job Types: Full-time, Permanent, Fixed term

Job Types: Full-time, Fixed term

Contract length: 6 months

• Paid training

Language:

Posted today

Branch Customer Service Head

Must be willing to be assigned at Lemery, Batangas.

The Branch Customer Service Head is responsible for managing the full branch operations management which includes planning, organizing and implementation of back office duties & responsibilities.

Educational attainment:

• Graduate of Management Major in Marketing or any 4 years Business-related course.

Experience(s) required and no. of years used:

• Minimum of 3 years experience.

Other Qualifications (Knowledge, Skills & Competencies needed to do the job):

Knowledge:

• Inventory Management
• Process Documentation
• 5s Compliance
• People Management
• Cash Management
• Customer Service Management

Skills:

• Administrative Work
• Record Keeping
• Critical Thinking
• Strategic and Business Planning
• Result-oriented
• Initiative
• Customer Focus
• Attention to Details
• Computer Literate
• Must have knowledge in computer programs.
• Can operate different kinds of office machines.
• Must have Managerial and Supervisory experience

Job Type: Full-time

• Additional leave
• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Managerial: 3 years (Required)
• Supervising: 3 years (Required)

Location:

Posted today

Administrative Support - CRO

Job Description:

• ADMINISTRATIVE SUPPORT: Provide day-to-day administrative support at the CRO
• PERFORM DAY-TO-DAY SECURITY DUTIES: Operate CCTV, oversee overnight security during construction, clearing & closing inspection, cash escorting
• RESPOND TO EMERGENCY & CUSTOMER CONCERNS: Respond to emergency & customer concerns as outlined in the store’s contingency plan
• PERFORM POLICE / COURT DUTIES: File case at the police station, assist in blotter; keep evidence related to cases
• SAFEKEEP ITEMS LEFT IN THE STORE: Record, safekeep, turn over to management or customer, items left by employees or customer in the store
• MAINTAIN ORDERLINESS & CLEANLINESS: Maintain orderliness & cleanliness of the work area, equipment & facilities in accordance with safety & security standards

Qualifications:

• Preferably with at least 1 year experience specializing in Security/Armed Forces/Protective Services or equivalent
• Flexible to be assigned to work schedules supporting the retail operating hours
• Willing to be assigned in The SM Store - Batangas
• Fresh graduates are welcome to apply
• Full-time positions available

Schedule:

• Day shift

Ability to commute/relocate:

• Batangas City, Batangas: Reliably commute or planning to relocate before starting work (required)

#J-18808-Ljbffr

---