Business Insights Lead

2 days ago


San Juan, Philippines TaskUs Full time
.The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.****Business Insights Team Lead********What can you expect in a Business Insights Team Lead role with TaskUs:****Think of yourself as one of the leaders of your department who is responsible for providing the best data analytics experience to your clients, so not just anyone is qualified for the role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch.Imagine yourself going to work with one thing on your mind: to mentor and guide your Team in achieving one goal. Your task center is to support not only your team but also your stakeholders with key insights to make data driven decisions. ****Key Responsibilities:***** Data Entry and Management: Accurately input and maintain data in various systems and databases. Ensure data quality and consistency by performing regular audits and checks.* Compliance and Security: Enforce data governance policies and procedures. Monitor and report on any data security breaches or non-compliance issues. Ensure adherence to regulations* Issue Resolution: Act as the first line of support for data-related queries and problems. Escalate complex issues to senior data analysts or IT teams.* Documentation: Maintain detailed records of data processes, incidents, and resolutions. Create and update data governance documentation and user guides.* Reporting: Generate routine reports on data quality, compliance status, and key performance indicators (KPIs).****Required Qualifications:***** Background in Data Analytics, Data Science, Business Intelligence, and Data Insights.* Someone who has managed teams and/or project teams. This would include direct people management and/or managing cross functional teams without supervisory responsibility to deliver projects. A nice to have is leading agile teams including global.* Ability to inspire and lead to deliver value- especially without direct influence over resources.* At least two years of experience working in Consulting, Business Intelligence, Strategy/Insights, or similar teams.* Strategic thinker with strong analytical and creative problem-solving skills.* Excellent verbal and written communication skills who has experience providing constructive criticism, implementing corrective action plans, and offering solutions and suggestions for process and product improvement to management.* Ability to manage and prioritize well across competing requirements.* High IT Literacy proven use of web and associated technologies (Excel, Power Point, Google apps).* Previous experience with Data Visualization tools (Tableau, Power Bi, ect.) is strongly preferred.* Experience with SQL, Python, ML, and Data Automation is preferred.* Experience with data modeling and engineering.* Experience with Data Science and Data Analytics methodologies.* High-level understanding of customer confidentiality standards and who will help us implement those standards by managing and directing members of the team.* Passion for the development of Business Insights Analysts and increasing Data Analytics skills.* At least two years of experience working in Consulting, Business Intelligence, Strategy/Insights, or similar teams.* Bachelor’s degree, concentration in business, Business Intelligence, Data Analytics, Statistics or equivalent of experience in similar workspace.* Passionate about technology start-ups and driving innovation with data.* Other duties as assigned****Education / Certifications:***** Bachelor’s Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course****Work Location / Work Schedule / Travel:***** Remote/Work from Home* 3:00 PM to 12:00 AM, Monday to Friday****How We Partner To Protect You:**** TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.****DEI:**** In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to *opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.*We invite you to explore all TaskUs career opportunities and apply through the provided URL **.******About TaskUs:**** TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.****What We Offer:****to learn more about our #RidiculouslyGood Culture & life at TaskUs.At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us Let's change the way the world works.TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process:* You will never be asked for payment information or banking information during the application or interview process.* We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us* Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name.We have identified several clues to watch out for to help you identify and avoid recruiting scams:* TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam.* TaskUs does not require personal information including
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