Governance and Compliance Head

7 days ago

Taguig, Philippines Yondu, Inc. Full time

Overview

Governance and Compliance Head role at Yondu, Inc., Taguig, National Capital Region, Philippines.

Responsibilities
  • Project Governance - provide oversight and guidance to ensure projects are delivered on time, within budget, and meet objectives. Establish project governance framework, define project management practices, and conduct project reviews.
  • Policy Development - implement delivery governance policies and procedures; standardize processes across the organization (IT security, project management, service management, risk management).
  • Risk Management - identify and assess related risks and develop strategies to mitigate and manage risk; establish process for monitoring and reporting risks to stakeholders and collaborate with business units to implement risk controls.
  • Delivery Performance Measurements - establish KPIs and metrics to evaluate delivery operations; monitor SLAs, track service performance, and measure process maturity.
  • Root Cause Analysis - provide detailed RCA on escalations or issues; report findings weekly/monthly to Delivery teams and stakeholders.
  • Governance Awareness - provide training and programs to enhance understanding of IT governance across delivery teams and stakeholders; promote policies, standards, and processes.
  • Stakeholder Management - communicate salient quality issues and business opportunities to key management stakeholders.
  • Training and Development - build and deliver Operational/Delivery Excellence training and coach on business excellence principles.
Audit and Compliance
  • Project audits related to Operational Procedures (Project Management, Project Implementation Plans, project documents, Delivery Excellence activities).
  • Annual audits on compliance with company policies (BCP, Data Privacy) and ISO 27001.
  • Internal Audit, tracking of observation items, audit plans and checklists.
  • CMMI and TMMI compliance audits, tracking action items, continual improvement, and coordination with external auditors.
Minimum Qualifications
  • 5+ years of experience in IT Audit, Governance, or Delivery Excellence.
  • Experience with CMMI/TMMI and ISO certifications.
  • Minimum 5 years of experience in operational compliance requirements and service reporting including Service Level management.
Skills
  • Background in ITSM and software development.
  • Solid project management skills, including change and implementation management, risk and issue management, tracking, reporting, and stakeholder management.
  • Experience driving projects remotely or in a virtual environment; up-to-date knowledge of IT and digitalization.
Seniority level
  • Director
Employment type
  • Full-time
Job function
  • Legal
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