JO-20253: Sales Specialist

This is a remote position. General Description We are seeking a results-driven and strategic Sales Specialist with solid experience in the outsourcing industry and proven team leadership skills. The ideal candidate will be responsible for generating new business, managing a pipeline of prospects, and leading a small team to achieve sales goals. This role requires strong communication, a deep understanding of the outsourcing market, and a passion for helping businesses grow through tailored outsourcing solutions. Job Responsibilities 1. Cold Emailing: Personalize and tailor email communications to prospective clients based on their needs and business objectives. 2. Outbound Calling & Cold Calling: Engage in outbound calling to potential leads with the goal of setting up appointments and closing sales. Perform cold calling to prospect for new business opportunities. Address client objections and provide persuasive information to convert leads into customers. 3. Sales Development: Identify and pursue new sales opportunities within the outsourcing market. Develop and implement strategies for identifying and engaging prospective customers. Use a consultative approach to understand customer needs and align solutions with their requirements. Collaborate with marketing and other departments to fine-tune sales material and approach. Conduct in-depth research on industry trends, customer preferences, and competitor activities to identify new services opportunities. Utilize research insights to develop and implement sales strategies that align with market demand. 4. Lead Generation & Appointment Setting: Identify potential leads through research, networking, and cold outreach. Qualify leads and schedule appointments for meetings with key decision-makers, highlighting the value of our outsourcing solutions and customized service offerings. Manage CRM tools to track and nurture leads through the sales funnel. 5. Digital Marketing: Advise on digital marketing material content, call-to-action, and style Propose different strategies for lead generation other than cold calling or telemarketing. 6. Team Management: Supervise and support junior sales staff and ensure they meet their targets. Provide training and mentorship to new team members on sales best practices and customer service. Coordinate with internal teams to ensure a smooth sales process. 7. Customer Support: Provide timely and effective customer support, answering queries and resolving issues. Ensure clients have a positive experience throughout the sales cycle and post-sale support. Act as a liaison between customers and the technical team to resolve service-related inquiries. 8. Quality Analysis: Monitor and evaluate the quality of sales interactions and customer engagements. 9. Service Knowledge & Operational Learning: Stay informed about the range of services offered, process flows, client-specific requirements, and industry best practices. Effectively communicate service details to clients, adapting explanations to suit varying levels of customer understanding. 10. Sales Execution & Closing Deals: Close sales deals through negotiation and clear communication. Meet and exceed monthly and quarterly sales targets. Develop strong, long-lasting relationships with customers to ensure repeat. Requirements Education: Bachelor’s degree in Business, Marketing, or a related field preferred. 3+ years of sales experience specifically in the outsourcing industry, with a proven track record of success in lead generation. Cold calling and closing deals. Ability to learn quickly and communicate technical specifications. Strong interpersonal and communication skills. Ability to work independently and within a team. Proficiency in CRM systems and sales software such as Zoho. Analyze sales data and generate reports analytics. Utilize CRM systems to automate follow-ups, track email engagements, and optimize sales workflows. Excellent organizational skills with attention to detail. Ability to work independently, handle high-pressure situations and meet deadlines. Benefits Permanent work from home An inclusive and supportive work environment. Competitive salary + commission structure. Opportunities for career growth and professional development. Supportive and collaborative team environment. Other benefits will be offered after the probationary period. #J-18808-Ljbffr