Senior Staff Specialist, Sc Business Process Management

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Process Improvement Engineer

Posted 1 day ago

Job Description

Key Responsibilities:

• Drive and oversee Lean initiatives focused on enhancing process efficiency and delivering lasting improvements.
• Apply Lean methodologies and tools such as Value Stream Mapping, 5S, and DMAIC to assess and streamline operations.
• Partner with cross-functional teams to promote a mindset of continuous improvement and embed Lean principles into daily practices.
• Provide guidance and training to team members on Lean strategies and effective implementation techniques.
• Perform ongoing process evaluations to ensure alignment with Lean standards and uncover additional areas for optimization.
• Coach site leadership teams—including supervisors and coordinators—on OMS practices and leadership behaviors.
• Facilitate training and workshops on process adherence, performance management, and continuous improvement.
• Lead or support continuous improvement initiatives, especially in warehouse and supply chain operations.

Qualifications & Experience:

• Bachelor's degree in Industrial Engineering, Supply Chain, Operations Management, or related field.
• Experience in operations, logistics, or supply chain management.
• Hands-on experience with Lean, Six Sigma, or similar continuous improvement methodologies.
• Strong coaching, facilitation, and stakeholder management skills.
• Experience working with performance management tools and data dashboards is an advantage.

Process Improvement Engineer

Posted today

Job Description

Qualifications:

• Bachelor's degree in Mechanical, Electrical, or Industrial Engineering.
• Licensed Engineer is an advantage.
• At least 2 years' experience in process engineering, manufacturing, or industrial operations.
• Skilled in troubleshooting production equipment, flow diagrams, and process optimization.
• Strong data analysis and problem-solving skills.
• Knowledgeable in AutoCAD is a plus.
• Willing to work onsite in Santa Rosa City, Laguna.

Key Responsibilities:

• Analyze, develop, and improve production processes to enhance efficiency and quality.
• Support day-to-day operations to ensure productivity and compliance with standards.
• Perform actual mechanical and electrical repairs and maintenance of the machine.
• Create and update process documentation and quality standards.
• Collaborate with various departments to resolve process issues.
• Implement ongoing improvement efforts to cut waste and lower costs.

Job Type: Full-time

Ability to commute/relocate:

• Santa Rosa City: Reliably commute or planning to relocate before starting work (Preferred)

Business Operations Associate Manager

Posted today

Job Description

RESPONSIBILITIES:

Billed Volume

• Develops strategies and programs to ensure that billed volume targets are being met or exceeded.
• Prepares and analyzes monitoring sheets for the monthly BV of all the accounts per DMZ. Ensures all customer accounts are billed on a monthly basis.
• Supervises Meter Consumption Analysts and prepares proactive action plan to align key programs to expected targets.

Water Service Connections

• Proposes expansion projects, prepares and defends business cases and ensures approval of significant projects; Monitors project implementation and manages contractors.
• Develops marketing strategies and devises marketing collaterals to increase customer base and exceed monthly NWSC targets.
• Prepares monthly NWSC monitoring to ensure that targets are being met or exceeded.
• Documents and monitors new water service applications to make sure installations are executed within standards.

Collection Efficiency

• Ensures that all customer accounts especially commercial accounts are updated.
• Develops strategies and programs to ensure that collection efficiency targets are met.
• Responds to customer queries and complaints; ensures that customer Service Standards are being met.
• Organizes meetings, public consultation and announcement with HOA (Homeowners Association) and customers for immediate concern.
• Manages relationships with stakeholders like the LGUs, benchmark customers/ kasanggas, and key accounts; Handles sustainable development initiatives within the area including the TPSB and Lingap Programs.
• Prepares and evaluates NRW and works with the technical team to improve/maintain NRW level; manages pressure and supply of the DMZ.
• Ensures that all water pipe leaks are repaired immediately.

QUALIFICATIONS:

• Candidate must possess at least a Bachelor's/College Degree in Engineering or any related field of study.
• Responsible for driving business growth by delivering the set targets in Billed Volume, Revenues, Collection.
• Able to create plans and strategies to deliver set targets and goals.
• Willing to do field works.
• Excellent verbal, written and interpersonal communication skills.
• Proficient in MS Office applications
• Critical thinking and multi-tasking skills
• Fresh graduates are welcome to apply.
• Willing to be assigned in CALABARZON.

Manila Water and its subsidiaries DO NOT charge fees in exchange for employment. You may verify Manila Water job openings at .

Business Operations Associate Manager

Posted today

Job Description

Date: Sep 8, 2025

Location: LAG, PH, 4026

Job Segment: Operations Manager, Assistant Manager, Manager, Operations, Management

Technical & Process Improvement Assistant Manager

Posted 1 day ago

Job Description

We are looking for a dynamic Technical & Process Improvement Assistant Manager to join our team. The successful candidate will oversee in planning, execution, and delivery of transformation projects, ensuring quality outcomes and timely completion. Accountable for guiding the teams, building strong client relationships. and leading strategic initiatives that enhance operational efficiency, align with industry trends, and support long-term growth and innovation.

Key Responsibilities:

• Set Strategic performance targets, monitor progress through KPIs, and ensure alignment with organizational objectives/
• Leading and managing Projects by overseeing specific areas of a transformation project, ensuring they are completed on time and to the required standard.
• Contributing to the overall project planning, execution, and monitoring of transformation initiatives.
• Guiding and supervising the members, providing feedback, and ensuring their work meets quality standards.
• Analyzing client challenges, identifying opportunities for improvement, and designing strategic solutions.
• Developing high-quality reports, presentations, and strategic recommendations to support decision-making.
• Acting as a key point of contact for clients on assigned projects, promoting open communication and strong relationships while effectively engaging with internal and external stakeholders to ensure alignment and collaboration.
• Identifying opportunities for process improvement and using technology to enhance efficiency and effectiveness.
• Understanding industry dynamics, go-to market strategies, and distribution models to provide relevant insights.
• Staying up-to-date on industry trends and best practices to identify potential growth opportunities.

Qualifications:

• For years college graduate of Engineering courses and/or other 4-years college course.
• Strategic Leadership.
• Operational Excellence.
• Strong analytical skills and proficiency in data analysis, including experience with tools like Excel, etc.
• Project Management experience and ability to manage multiple projects simultaneously and meet deadlines.
• Interpersonal Communication.
• Have knowledge in business strategy, operations, and market dynamics.
• Knowledge in Japanese or other language is a plus.

Job Types: Full-time, Permanent

• Company Christmas gift
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Transportation service provided

Schedule:

• Day shift
• Monday to Friday
• Overtime

Experience:

• Must have at least 5 years Supervisory / Management experience.

Job Types: Full-time, Permanent

• Company Christmas gift
• Company events
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Transportation service provided

Business Operations Associate Manager- Territory Management

Posted today

Job Description

• Develops strategies and programs to ensure that billed volume and revenue targets are being met or exceeded
• Prepares and analyzes monitoring sheets for the monthly BV and Revenue of all the accounts per DMZ. Ensures all customer accounts are billed on a monthly basis
• Supervises Meter Consumption Analysts and prepares proactive action plan to align key programs to expected targets
• Resolve Anti-Water Pilferage cases based on the provisions set in RA 8041 National Water Crisis Act
• Proposes expansion projects, prepares and defends business cases and ensures approval of significant projects; Monitors project implementation and manages contractors
• Develops marketing strategies and devises marketing collaterals to increase customer base and exceed monthly NWSC targets
• Prepares monthly NWSC monitoring to ensure that targets are being met or exceeded
• Documents and monitors new water service applications to make sure installations are executed within standards
• Responds to customer queries and complaints; ensures that customer Service Standards are being met
• Organizes meetings, public consultation and announcement with HOA (Homeowners Association) and customers for immediate concern
• Manages relationships with stakeholders like the LGUs, benchmark customers/ kasanggas, and key accounts; Handles sustainable development initiatives within the area including the TPSB and Lingap Programs
• Conducts account profiling to understand the nature of use, current and future demands of customers to be able to design programs/projects which will bring better service to accounts within his territory.
• Prepares and evaluates NRW and works with the technical team to improve/maintain NRW level; manages pressure and supply of the DMZ
• Ensures that all water pipe leaks are repaired immediately
• Ensures that all customer accounts especially commercial accounts are updated
• Develops strategies and programs to ensure that collection efficiency targets are met and AR is reduced and/or maintained within target
• Coordinates with the Technical Operations team to ensure that wastewater target in his territory are met
• Whenever applicable, monitors sanitation activities in his territory, and conducts survey, or monitors the survey accomplishment of service providers, for accounts which show interest in availment of desludging services

Job Types: Full-time, Permanent

• Additional leave
• Company Christmas gift
• Company events
• Health insurance
• Life insurance
• Paid training

Ability to commute/relocate:

• Tanauan City A: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to do field works?

Education:

• Bachelor's (Required)

Experience:

• Account management: 2 years (Required)

License/Certification:

• Professional driver's license (Preferred)

Process and Continuous Improvement Manager

Posted today

Job Description

Job Description
This role plays a crucial part in our company's success by driving operational excellence. We need a proactive leader who can manage, execute, and monitor projects, ensuring smooth operations.

Responsibilities

• Identify opportunities for process improvement, using data analysis to find inefficiencies.
• Lead process improvement projects, implementing strategies for maximum impact.
• Utilize Lean Six Sigma tools to streamline processes, improving productivity.
• Monitor project performance, providing regular updates and resolving issues.
• Train and coach employees on efficient processes, fostering a culture of continuous improvement.
• Prepare detailed project reports and present to stakeholders.
• Facilitate cross-functional team meetings and workshops to drive process improvement initiatives.
• Collaborate with leadership team to align process improvement projects to strategic goals.
• Create and deliver training materials to build Lean Six Sigma capability within the organization.
• Mentor and coach green belt and project members on Lean Six Sigma methodologies.

Qualifications

• BS In Engineering, preferably in Industrial Engineering
• 5+ years in driving Black Belt Projects/Operational Excellence/Process & Business Transformation in a medium to large scale manufacturing and production environment.
• Knowledgeable in Root Cause Analysis, Value Stream Mapping, Design of Experiment
• Experienced in managing end-to-end projects, ensuring effective planning, execution, monitoring, and reporting.
• Moderate to Advanced in MS Projects, Excel, PowerPoint, Minitab, and SharePoint skills
• Strong problem solving skills and high attention to details.
• Excellent communication and inter-personal skills to engage stakeholders, influence change, and build relationships.
• Commitment to continuous learning and industry best practices for operational excellence and innovation.
• Demonstrated excellent time management, organizational, and prioritization skills and ability to balance multiple priorities.

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