Customer Success Manager

3 weeks ago

Philippines Apex Capital Group Full time

APEX Capital Group is a privately-held, real estate investment firm headquartered in New Jersey.

We focus on the acquisition, rehabilitation, and disposition of distressed real estate, which primarily includes residential and multi-family properties.

We are a full-service, real estate investment firm working to provide busy professionals, landlords, flippers, and developers with premium real estate investment opportunities.

Job Description

This is a remote position.

Position: Customer Success Manager

Compensation: $5–$10 per hour (depending on experience)

Hours: Full-time (40 hours per week)

Location: Philippines

About Us:

Apex Capital Group is a leading real estate firm specializing in property acquisition, property disposition, construction, and management. We pride ourselves on our innovative approach to real estate and our commitment to delivering exceptional value to our clients and stakeholders.

Job Description:

The Customer Success Manager manages customer relationships, optimizes workflows through CRM tools, and supports marketing efforts. This role also involves providing exceptional service, designing creative materials, and executing campaigns. Must have experience with social media marketing and growing an audience.

Key Responsibilities:

  • Manage and optimize customer workflows using Go High Level CRM.
  • Assist in creating and managing course content on Thinkific.
  • Provide exceptional customer service to address inquiries and issues.
  • Design marketing materials and social media content using Canva.
  • Collaborate with the marketing team to execute campaigns.
Requirements

Minimum Qualifications:

  • CRM Expertise: At least 3 years of experience using Go High-Level CRM.
  • E-learning Platforms: At least 3 years of experience using Thinkific.
  • Customer Service: At least 3 years of customer service experience.
  • Marketing Experience: Proven background in marketing strategies and execution.
  • Design Skills: Proficiency in using Canva for creating visually appealing content.
  • Additional Skills: Strong communication, problem-solving abilities, and time management skills.
What We Offer:
  • Competitive pay ($5 - $10/hour) depending on experience.
  • Full-time, 40 hours per week, with a flexible remote work environment.
  • Opportunity to work with global clients in a fast-paced industry.
  • Room for professional growth and career advancement.
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