Logistics Scheduler

3 weeks ago


Philippines Thrivemodal Full time

Direct message the job poster from Thrivemodal

Responsibilities
  • Call carriers to confirm on track for loading/unloading. update in mcleod in real time.
  • Carrier Coordination: Call and communicate with carriers to confirm they are on track for scheduled loading and unloading times. Proactively follow up to address any potential delays or issues.
  • Real-Time Updates: Enter and update all load status information in McLeod (TMS) accurately and in real time to ensure the system reflects the most current movement and delivery status.
  • Problem Resolution : Escalate concerns promptly if a carrier is off schedule and coordinate with the appropriate teams to minimize service disruptions.
  • Communication: Maintain professional and timely communication with carriers, clients, and internal teams to provide visibility on shipment progress.
  • Documentation : Ensure all call notes, updates, and carrier confirmations are properly logged for tracking and compliance purposes.
Qualifications
  • Strong command of American English with excellent verbal and written communication skills.
  • Confident in making outbound calls to carriers and obtaining accurate shipment updates through phone and email.
  • Familiarity with transportation management systems (TMS), particularly McLeod Software .
  • Experience in performing check calls and load tracking within the UberFreight portal and McLeod.
  • Strong attention to detail with the ability to record and update information accurately in real time.
  • Ability to work in a fast-paced environment , manage multiple shipments, and meet deadlines.
  • Problem-solving mindset with the ability to escalate and coordinate solutions for delays or issues.
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Supply Chain
Industries
  • Transportation, Logistics, Supply Chain and Storage

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