
Customer Relationship Management Specialist
1 week ago
Overview
CRM (Zoho) Specialist – Permanent, Remote (Work from Home) with Australian Morning Shift.
Location: Remote • Schedule: Australian Morning Shift • Rate: 45k PHP per month, with potential increase after 3 months based on performance • Benefits: HMO in first year of tenure.
Job DescriptionThis is a remote position.
Responsibilities- Administer, configure, and optimize Zoho CRM and Zoho One to meet business needs.
- Design, develop, and implement automation workflows, custom functions, and integrations within the Zoho ecosystem.
- Troubleshoot and resolve technical issues related to Zoho CRM and its integrations.
- Manage and maintain Zoho applications, including Zoho CRM and Zoho One, and other possible modules.
- Provide training and support to team members on Zoho CRM functionalities and best practices.
- Analyze CRM data to provide actionable insights and reports to enhance decision‑making.
- Collaborate with stakeholders to customize modules, fields, and reports to align with company objectives.
- Ensure data integrity, security, and compliance with best practices.
- Minimum of 3 years of experience managing and configuring Zoho CRM .
- Strong understanding of CRM workflows, automation, and customization .
- Experience integrating Zoho with other platforms using APIs and third‑party tools .
- Familiarity with Zoho One and other modules is a plus.
- Strong analytical and problem‑solving skills.
- Excellent communication and training skills.
- Ability to work independently and collaboratively in a fast‑paced environment.
- Permanent Work from Home – Enjoy the flexibility of remote work.
- Australian Morning Shift – Stable and structured schedule.
- HMO on Your First Year of Tenure.
- Fun and Engaging Culture – Be part of a supportive and exciting team.
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