Customer Relationship Management Specialist

1 week ago


Las Piñas, Philippines Buscojobs Full time

Overview

CRM (Zoho) Specialist – Permanent, Remote (Work from Home) with Australian Morning Shift.

Location: Remote • Schedule: Australian Morning Shift • Rate: 45k PHP per month, with potential increase after 3 months based on performance • Benefits: HMO in first year of tenure.

Job Description

This is a remote position.

Responsibilities
  • Administer, configure, and optimize Zoho CRM and Zoho One to meet business needs.
  • Design, develop, and implement automation workflows, custom functions, and integrations within the Zoho ecosystem.
  • Troubleshoot and resolve technical issues related to Zoho CRM and its integrations.
  • Manage and maintain Zoho applications, including Zoho CRM and Zoho One, and other possible modules.
  • Provide training and support to team members on Zoho CRM functionalities and best practices.
  • Analyze CRM data to provide actionable insights and reports to enhance decision‑making.
  • Collaborate with stakeholders to customize modules, fields, and reports to align with company objectives.
  • Ensure data integrity, security, and compliance with best practices.
Qualifications
  • Minimum of 3 years of experience managing and configuring Zoho CRM .
  • Strong understanding of CRM workflows, automation, and customization .
  • Experience integrating Zoho with other platforms using APIs and third‑party tools .
  • Familiarity with Zoho One and other modules is a plus.
  • Strong analytical and problem‑solving skills.
  • Excellent communication and training skills.
  • Ability to work independently and collaboratively in a fast‑paced environment.
Benefits
  • Permanent Work from Home – Enjoy the flexibility of remote work.
  • Australian Morning Shift – Stable and structured schedule.
  • HMO on Your First Year of Tenure.
  • Fun and Engaging Culture – Be part of a supportive and exciting team.
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