Customer Support Specialist

3 weeks ago


Las Piñas, Philippines Aces Solar Corporation Full time

Overview

As a Customer Success Specialist, you’ll be the first point of contact for our clients after installation. Your job is to make sure they enjoy the full benefits of their solar system — from system monitoring to net metering — and that every interaction leaves them more satisfied than before.

Responsibilities
  • Handle customer inquiries via phone, email, or chat related to after-sales support.
  • Guide customers through system monitoring, net metering, and warranty processes.
  • Troubleshoot basic system concerns and escalate technical issues when needed.
  • Proactively follow up with clients to check on satisfaction and performance.
  • Record and track customer concerns, ensuring timely and accurate resolutions.
  • Collect feedback and share insights with the Customer Success Team Lead.
Qualifications
  • At least 2-3 years of customer service, technical support, or account management experience.
  • Strong communication and problem-solving skills.
  • Ability to explain technical concepts in simple, customer-friendly language.
  • Organized, detail-oriented, and reliable in follow-ups.
  • Experience in solar/renewable energy is a plus, but not required (training provided).
#J-18808-Ljbffr

  • Las Piñas, Philippines KAMI Workforce Full time

    Who are we seeking? We’re on the hunt for a Customer Support Specialist who truly loves assisting others and providing exceptional service on a daily basis. You will be the heartbeat of our brand—engaging with customers via tickets and live chat, addressing their needs, and making sure every interaction leaves a lasting positive impression. If you...


  • Las Piñas, Philippines TalentPop App Full time

    Overview Empower Growth as Our Next Customer Service Training Specialist. TalentPop is seeking a Customer Service Training Specialist who will equip our agents and candidates with the skills and confidence to thrive. If you excel at creating engaging learning experiences and delivering impactful training sessions, this senior role may be a fit. Your...


  • Las Piñas, Philippines Caldwell Communications Full time

    Chat Support Specialist / Newbie Friendly / Non-Voice / Voice Join to apply for the Chat Support Specialist / Newbie Friendly / Non-Voice / Voice role at Caldwell Communications Benefits Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers...

  • Account Specialist

    3 weeks ago


    Las Piñas, Philippines dnl Full time

    Job Summary The Sales Specialist is responsible for understanding and developing the South West Manila territory to maximize and grow revenue and profits by managing and negotiating with clients, generating leads, qualifying prospects, and managing sales of products and services for Consumer Care Products, Inc. - Pet Care Division within the territory....


  • Las Piñas, Philippines Penbrothers Full time

    Overview Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of...


  • Las Piñas, Philippines GoHawk Digital Full time

    Overview Founder & Head of Growth | GoHawk Digital GoHawk Digital helps businesses grow online with expert website design, SEO, and social media management. We collaborate with both local and international clients to craft affordable and effective digital solutions that drive measurable results. Our mission is to support businesses in achieving their online...


  • Las Piñas, Philippines GPC Full time

    Marketing Operations Specialist Join to apply for the Marketing Operations Specialist role at GPC The HubSpot Administrator & Marketing Operations Specialist will oversee the configuration, optimization, and management of the HubSpot CRM and Marketing Hub to drive operational efficiency and campaign performance across multiple departments. This role requires...


  • Las Piñas, Philippines Sunpride Foods, Inc. Full time

    About the role Sunpride Foods, Inc. is seeking a driven and detail-oriented Procurement Specialist to join our team in Pakna-an Mandaue City Cebu. In this full-time role, you will be responsible for overseeing the purchasing, procurement, and inventory management processes to ensure the efficient and cost-effective delivery of goods and materials required...


  • Las Piñas, Philippines Caldwell Communications Full time

    Get Hired Fast-Chat Support/Voice- START ASAP Join to apply for the Get Hired Fast-Chat Support/Voice- START ASAP role at Caldwell Communications Job Overview We are seeking an energetic and customer‑focused support specialist to provide chat and voice assistance for our operations. The role starts ASAP and offers opportunities for rapid career growth....


  • Las Piñas, Philippines Activate Talent Full time

    Overview POSITION SUMMARY: The E-commerce Customer Service Manager is the frontline e-commerce support for the resolution of inbound customer issues relating to customers’ orders, accounts, or other aspects of the customer experience. The e-commerce customer service manager will own many aspects of customer support, from building scripts for phone/email...