Sales Support Administrator 1

3 weeks ago


Quezon City, Philippines RELX Full time

Job Title Sales Support Administrator 1 Location RELX, Quezon City, National Capital Region, Philippines Responsibilities Consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers. Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions such as order review, account creation, and order processing in accordance with established business rules. Effectively communicate with internal customers (i.e., Sales, Credit, Collection, Customer Service, Billing, and Invoicing Accounts Receivable) fostering collaborative relationships among different teams. Maintain existing reports and deliver simple reports based on the requirements of the federal government segment. Familiarity with basic functions for MS Word, MS Excel (formatting, formulas, pivot, shortcuts) and MS Access. Translate strategic plans, sales organization, and territory designs into physical account assignments and other dependent systems/processes. Analyze and generate reports using SQL/DBeaver; make recommendations to improve customer experience as requested. Understand how reports flow into various systems and how different tools/systems impact account assignments. Perform basic billing and invoicing tasks such as manual/prepay invoice, e‑submission, billing and payment inquiry, billing modification, etc. Execute ad hoc tasks initiated by REPH and BU. Other duties as assigned. Seniority Level Entry level Employment Type Full-time Job Function Sales and Business Development Industries Technology, Information and Media #J-18808-Ljbffr



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