Infrastructure Project Manager

Overview

Discover your 100% YOU with MicroSourcing

Position: Infrastructure Project Manager

Location: Picadilly Site, BGC

Work Setup & Shift: Onsite | Day Shift

Why join MicroSourcing?

• Competitive Rewards: Competitive compensation, healthcare coverage on day one (plus one or more dependents), paid time-off, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Flexible work arrangements to support balance between work and life.
• Career Growth: Opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Be a part of something big at MicroSourcing. We're building a new team to support Australia’s dynamic challenger in the telco space, a company committed to redefining customer experiences and pushing the boundaries of digital innovation. This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology.

The Infrastructure Project Manager (PM) is responsible for delivering the Company’s business projects to customers in a dynamic environment. This includes managing project delivery, reporting, financial tracking, and customer engagement. The PM may either lead projects directly or support senior managers on strategic programs. Success in this role requires strong scope and financial management, excellent communication skills, and the ability to manage cross-functional teams.

• Project Delivery Management: Lead the end-to-end delivery of business projects for customers, ensuring outcomes align with scope, budget, and timeline. Manage resources, schedules, risks, and stakeholder expectations.
• Program Support: Collaborate with Senior Project Managers or Program Managers on large strategic initiatives. Provide hands-on support in planning, execution, and reporting to ensure program success.
• Stakeholder Engagement: Act as the primary point of contact for internal and external stakeholders. Build strong relationships with clients, sponsors, and cross-functional teams to foster collaboration and trust.
• Reporting and Documentation: Prepare and present regular status updates, executive reports, and project documentation. Ensure clarity, accuracy, and timeliness in all communications.
• Financial Oversight: Monitor project budgets, track expenditures, and manage purchase/service orders. Ensure financial KPIs are met and address cost overruns through approved change requests.
• Compliance and Standards: Ensure all project management artefacts and processes comply with internal methodologies and industry best practices. Implement corrective actions when necessary.
• Mentorship and Guidance: Provide support and guidance to teams where required.
• Process Improvement: Identify opportunities for operational efficiency and contribute to the development of project management tools, templates, and procedures.
• Executive Communication: Produce high-quality reports and presentations for the Company’s executive leadership. Communicate complex project information clearly and effectively.
• Coordination and Collaboration: Work across departments and with external partners to align project activities, resolve issues, and ensure smooth delivery. Drive coordination within the internal project team and the Joint ePMO.
• Adaptability and Problem Solving: Navigate a fast-paced, evolving business environment. Respond decisively to challenges and maintain momentum under pressure.
• Vendor Management: Proven experience in vendor management, including performance monitoring and stakeholder coordination.

Essential Experience

• Minimum of 5 years in Infrastructure project management, with a proven track record of delivering projects successfully.
• Demonstrated experience supporting large teams and managing cross-functional stakeholders.
• Proven experience in IT Infrastructure initiatives such as LAN/WAN implementations, firewall upgrades, and SD-WAN deployments.
• Experience in cloud infrastructure and customer solutions projects.
• Experience in working with multicultural teams across regions.

Education

• Tertiary qualifications (University Degree or Diploma) in business, IT, engineering, or a related field.

Professional Skills

• Strong analytical and strategic planning abilities, with the capacity to conceptualize and evaluate alternatives.
• Exceptional leadership and influencing skills, capable of building strong relationships across teams.
• Ability to operate effectively in dynamic, ambiguous environments and respond decisively to challenges.
• Excellent administrative capabilities, including familiarity with project lifecycles, documentation standards, and methodologies.
• Superior business writing skills, able to communicate clearly and persuasively in various formats.
• Strong oral communication and active listening skills, tailored to diverse audiences.

Behavioural Competencies

• Demonstrated commercial acumen and professionalism.
• Experience in executive-level communication and reporting.
• Proven ability to improve delivery performance and support project management competency development.

Technical Proficiency

• Proficient in Microsoft Office tools, including Excel, Word, Project, and PowerPoint. Knowledgeable in SAP S4HANA and ServiceNow.

Certifications

• Recognized project management certifications such as PMP, PRINCE2, or Agile methodologies.
• ITIL

Industry Experience

• Background in ICT or telecommunications sectors, with familiarity in industry-specific challenges and practices.
• Knowledge of ICT software and hardware products.

• Make a real impact: You’ll play a key role in helping customers get the most out of their mobile services.
• Be a problem-solver: You’ll use your skills to tackle challenges and find creative solutions.
• Work with a great team: You’ll be part of a supportive and collaborative team.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company’s strength lies in our people’s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it’s our commitment. Our way of life. Here, we don’t just accept your unique authentic self - we celebrate it, valuing every individual’s contribution to our collective success and growth. Join us in celebrating YOU and your 100%

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