Dispatch Supervisor

2 weeks ago

Bacolod City, Western Visayas, Philippines ABSI Full time

ABSI Bacolod, Western Visayas, Philippines

Dispatch Supervisor

2 days ago Be among the first 25 applicants

Responsibilities
  1. Scheduling and Deployment
    • Assign and dispatch field technicians and vehicles to job sites based on schedules, priorities, and availability.
    • Monitor ongoing field activities to ensure timely arrival, job completion, and resource movement.
    • Adjust assignments in response to changing conditions such as delays, emergencies, or technician availability.
  2. Communication and Coordination
    • Serve as the main communication bridge between the operations center and field personnel.
    • Relay instructions, updates, and customer or management feedback to field teams in real-time.
    • Coordinate with other departments (logistics, O&M, QA) to ensure resource readiness.
  3. Systems and Reporting
    • Utilize job management or dispatch systems to log assignments, monitor progress, and close job tickets.
    • Maintain accurate records of work orders, technician activity logs, service updates, and exceptions.
    • Generate daily dispatch reports and escalate issues that impact delivery timelines.
    • Respond to field emergencies and unplanned issues by deploying backup resources or escalating to supervisors.
    • Monitor job status for potential delays, incomplete tasks, or on-site incidents, and take corrective actions as needed.
  4. Support in Operations Planning
    • Assist in route planning and crew allocation to maximize efficiency and coverage.
    • Maintain updated maps, technician rosters, and task backlogs to support daily operations.
    • Contribute to the continuous improvement of dispatching workflows and performance metrics.
Qualifications:
  • College level or graduate in Business Administration, Information Technology, Engineering, Logistics, or a related field.
  • Experience in field operations, dispatching, scheduling, or workforce coordination is an advantage.
  • Proficient in using dispatch software, spreadsheets, or field service tools (e.g., Google Maps, mobile job order apps, CRMs).
  • Strong organizational, problem-solving, and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Familiarity with local geography and transportation/logistics is a plus.
Seniority level

Associate

Employment type

Full-time

Job function

Administrative, Engineering, and Information Technology

Industries

IT Services and IT Consulting and Telecommunications

#J-18808-Ljbffr

  • Dispatch Supervisor

    2 weeks ago

    Bacolod City, Western Visayas, Philippines ABSI Full time

    1. Scheduling and DeploymentAssign and dispatch field technicians and vehicles to job sites based on schedules, priorities, and availability.Monitor ongoing field activities to ensure timely arrival, job completion, and resource movement.Adjust assignments in response to changing conditions such as delays, emergencies, or technician availability.2....

  • Facilities Management Supervisor

    1 week ago

    Bacolod City, Western Visayas, Philippines ABSI Full time

    About the JobThe Facilities Management Supervisor will be responsible for managing cross-functional teams and field logistics. This includes coordinating with internal departments (Dispatch, Technical Support, HR, Logistics) and external contractors or suppliers when needed.About YouWe are looking for an experienced professional with strong organizational,...

  • Administrative Coordinator

    1 week ago

    Bacolod City, Western Visayas, Philippines ABSI Full time

    Job DescriptionABSI is seeking a highly skilled Dispatch Supervisor to join our team.This role requires exceptional organizational, problem-solving, and multitasking skills.

  • Field Operations Manager

    1 week ago

    Bacolod City, Western Visayas, Philippines ABSI Full time

    About the RoleWe are looking for an experienced Dispatch Supervisor to oversee our field operations.The successful candidate will be responsible for scheduling and deployment of field technicians, communication and coordination with other departments, and utilization of job management systems.

  • Operations Manager

    1 week ago

    Bacolod City, Western Visayas, Philippines ABSI Full time

    Overview of Job:We are seeking an Operations Manager to oversee the scheduling and deployment of field technicians and vehicles.Schedule Management:The ideal candidate will be responsible for assigning and dispatching field technicians and vehicles to job sites based on schedules, priorities, and availability.Real-Time Communication:As the main communication...

  • Field Operations Technician

    2 weeks ago

    Bacolod City, Western Visayas, Philippines ABSI Full time

    Key Responsibilities:1. Field Service ExecutionPerform installation, commissioning, and setup of field equipment (e.g., network devices, electrical infrastructure, utility hardware, or telecom components).Execute routine and emergency maintenance based on schedules or dispatch instructions.Carry out field testing, calibrations, or diagnostics to identify...

  • Field Service Specialist

    3 days ago

    Bacolod City, Western Visayas, Philippines beBee Careers Full time

    Job Summary We are seeking a skilled Field Service Specialist to join our team. The ideal candidate will have strong technical expertise and excellent communication skills, with the ability to work independently and as part of a team. Main Responsibilities: Equipment Installation and CommissioningPerform installations, commissioning, and setup of field...

  • Warehouse Supervisor

    4 weeks ago

    Cebu City, Central Visayas, Philippines IN1GO TECHNOLOGIES INC Full time

    Job Description of Supervisor:On-time submission of reports neededOn-time receiving of inbound deliveriesInventory control of inbound, outbound, RUD, re-delivery, bad stocksOn-time transmittal of RUD, bad stocks, POD documents including attachments to Cebu depotRoute planning of deliveries for dispatchManagement and training of warehouse personnelManagement...

  • Field Technician Specialist

    1 week ago

    Bacolod City, Western Visayas, Philippines ABSI Full time

    Job Description">We are seeking a highly skilled Field Technician Specialist to join our team at ABSI. As a key member of our field operations team, you will be responsible for executing field service installations, performing routine and emergency maintenance, and troubleshooting technical issues on-site.Key Responsibilities:Perform installation,...

  • Logistics Operations Supervisor

    2 days ago

    Mandaue City, Central Visayas, Philippines beBee Careers Full time

    Job DescriptionThe Logistics Operations Supervisor is responsible for overseeing the efficient processing of orders, dispatching, return handling, documentation, and customer relations. This involves formulating and implementing control systems to ensure optimal performance in these areas.Main Responsibilities:Develop and implement order processing and...