BPO Quality Assurance Manager

Job Title: BPO Quality Assurance ManagerAt TASQ Staffing Solutions, we are seeking a highly skilled BPO Quality Assurance Manager to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our business processes.Key Responsibilities:Manage a team of 15-20 quality analysts to ensure...

Job SummaryAs a Quality Assurance Manager at Tasq Staffing Solutions, you will be responsible for leading a team of quality analysts in ensuring the highest standards of quality in our BPO operations.Key ResponsibilitiesManage a team of 15-20 quality analysts to ensure compliance with established processes, policies, and guidelines.Monitor agents for...

Job Title: Quality Assurance Specialist BPOWe are seeking a highly skilled Quality Assurance Specialist BPO to join our team at Solid Lyndelle Manpower Services Inc.About the Role:The Quality Assurance Specialist BPO will be responsible for ensuring the highest level of quality in our call center operations. This includes designing call monitoring formats...

Qualifications: At least 3 years of QA Managerial experience Client or stakeholder exposure People Management Analytical and Problem-solving skills Ability to conduct error analysis, identify process gaps, and share process improvement ideas. Ability to work closely with the Central Quality team to conduct process improvements and Projects on multiple...

Job Title: Quality Assurance ManagerJK Network Services is seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for developing and implementing quality standards for products or services, managing the quality assurance staff, and training other staff on quality practices.Job...

Key Responsibilities:As a BPO Service Desk Quality Analyst, you will be responsible for providing detailed feedback to Service Desk representatives based on monitored interactions. You will coach representatives on areas for improvement and best practices to enhance customer satisfaction.Key Skills:Analyzing data and metrics to identify trends, patterns, and...

Job SummaryTasq Staffing Solutions is seeking a Quality Assurance Specialist to provide expert feedback and coaching to Service Desk representatives in a BPO setting. The ideal candidate will have a strong background in QA methodologies and experience analyzing data and metrics to identify trends and opportunities for improvement.Key ResponsibilitiesProvide...

About the RoleTasq Staffing Solutions is seeking an experienced BPO Service Desk Quality Analyst to join our team. This is a unique opportunity for a skilled professional to contribute to the delivery of high-quality customer service operations.Key ResponsibilitiesThe successful candidate will be responsible for providing detailed feedback to Service Desk...

Job Title: Quality Assurance LeadAt BEST CAREERS AND OPPORTUNITIES, we are seeking a highly skilled Quality Assurance Lead to drive quality initiatives for our clients. The successful candidate will be responsible for working with cross-functional teams to design and implement process improvements, leveraging business optimization and innovation tools to...

Job Title: BPO Quality AnalystAt Tasq Staffing Solutions, we are seeking a highly skilled BPO Quality Analyst to join our team.Key Responsibilities:Handle healthcare accounts with a strong focus on quality and customer satisfaction.Utilize QA or TL experience to drive quality improvements and ensure compliance.Collaborate with team members to achieve shared...

Job Description:    Solid Lyndelle Manpower Services Inc. is seeking a Quality Assurance Specialist BPO to participate in the design of call monitoring formats and quality standards.    Key Responsibilities:Perform call monitoring and provide trend data to the site management teamUse quality monitoring data management system to compile and track...

Job Title: Quality Assurance and Performance Improvement SpecialistJob Summary:As a Quality Assurance and Performance Improvement Specialist at Neksjob Philippines, you will play a vital role in ensuring the highest standards of quality and customer satisfaction in our operations.Key Responsibilities:Monitor calls and provide constructive feedback to agents...

TASQ Staffing Solutions is looking for a quality assurance analyst to work on site in Cebu City.About the job Urgent | Quality Assurance Analyst (Collections Account) | CebuShift: Shifting (5 days a week, 9-hour shift including lunchbreak)Work Set-up: OnsiteRequirements:1 year of QA Experience in the BPO industryAny Collections ExperienceFinished at...

Job Title: Quality Assurance Lead SpecialistAbout Us:Best Careers and Opportunities is a leading provider of quality assurance services, committed to delivering exceptional results in a fast-paced environment.Job Summary:We are seeking a highly skilled Quality Assurance Lead Specialist to join our team. The ideal candidate will have a strong background in...

Quality Assurance Manager RoleAt JK Network Services, we are seeking a dedicated Quality Assurance Manager to oversee the quality of our products and services. The ideal candidate will have a strong background in quality assurance, with experience in implementing quality standards and managing a team of quality assurance staff.Key Responsibilities:- Develop...

Qualifications: At least 3 years of QA Managerial experienceClient or stakeholder exposurePeople ManagementAnalytical and Problem-solving skillsAbility to conduct error analysis, identify process gaps, and share process improvement ideas.Ability to work closely with the Central Quality team to conduct process improvements and projects on multiple locations...

Job DescriptionAt Neksjob, we are seeking a highly skilled Quality Assurance Analyst to join our team. As a key member of our operations team, you will play a critical role in ensuring the highest level of quality in our customer interactions.Responsibilities:Monitor customer calls and provide actionable feedback to our agents to improve their...

TASQ Staffing Solutions is looking for a quality assurance analyst to work on site in Cebu City. About the job Urgent | Quality Assurance Analyst (Collections Account) | Cebu Shift: Shifting (5 days a week, 9-hour shift including lunchbreak) Work Set-up: Onsite Requirements: 1 year of QA Experience in the BPO industry Any Collections...

The role of a Quality Assurance Analyst at Neksjob Corporation is to ensure that our software, products, and systems meet the highest quality standards.Our Quality Assurance Analyst is responsible for testing, analyzing, and ensuring the quality of our software, products, and systems.Key ResponsibilitiesTesting and analyzing software, products, and systems...

About RSD Human Resource Management ConsultancyRSD Human Resource Management Consultancy is a reputable organization seeking an experienced Senior Quality Assurance Manager to join our team.Job DescriptionWe are looking for a highly skilled and knowledgeable professional with 4-5 years of experience in a QA AM/TL role. The ideal candidate will have expertise...