BPO Quality Assurance Manager

Job SummaryAs a Quality Assurance Manager at Tasq Staffing Solutions, you will be responsible for leading a team of quality analysts in ensuring the highest standards of quality in our BPO operations.Key ResponsibilitiesManage a team of 15-20 quality analysts to ensure compliance with established processes, policies, and guidelines.Monitor agents for...

Job Title: BPO Quality AnalystAt Tasq Staffing Solutions, we are seeking a highly skilled BPO Quality Analyst to join our team.Key Responsibilities:Handle healthcare accounts with a strong focus on quality and customer satisfaction.Utilize QA or TL experience to drive quality improvements and ensure compliance.Collaborate with team members to achieve shared...

Job Title: Quality Assurance and Performance Improvement SpecialistJob Summary:As a Quality Assurance and Performance Improvement Specialist at Neksjob Philippines, you will play a vital role in ensuring the highest standards of quality and customer satisfaction in our operations.Key Responsibilities:Monitor calls and provide constructive feedback to agents...

Job Title: Quality Assurance Lead SpecialistAbout Us:Best Careers and Opportunities is a leading provider of quality assurance services, committed to delivering exceptional results in a fast-paced environment.Job Summary:We are seeking a highly skilled Quality Assurance Lead Specialist to join our team. The ideal candidate will have a strong background in...

Quality Assurance Manager RoleAt JK Network Services, we are seeking a dedicated Quality Assurance Manager to oversee the quality of our products and services. The ideal candidate will have a strong background in quality assurance, with experience in implementing quality standards and managing a team of quality assurance staff.Key Responsibilities:- Develop...

Qualifications: At least 3 years of QA Managerial experienceClient or stakeholder exposurePeople ManagementAnalytical and Problem-solving skillsAbility to conduct error analysis, identify process gaps, and share process improvement ideas.Ability to work closely with the Central Quality team to conduct process improvements and projects on multiple locations...

About RSD Human Resource Management ConsultancyRSD Human Resource Management Consultancy is a reputable organization seeking an experienced Senior Quality Assurance Manager to join our team.Job DescriptionWe are looking for a highly skilled and knowledgeable professional with 4-5 years of experience in a QA AM/TL role. The ideal candidate will have expertise...

The role of a Quality Assurance Analyst at Neksjob Corporation is to ensure that our software, products, and systems meet the highest quality standards.Our Quality Assurance Analyst is responsible for testing, analyzing, and ensuring the quality of our software, products, and systems.Key ResponsibilitiesTesting and analyzing software, products, and systems...

Job DescriptionCareer Opportunity at Tasq Staffing SolutionsEstimated Salary: $60,000 - $80,000 per annumWe are seeking a seasoned Quality Assurance Manager to join our team at Tasq Staffing Solutions in Cebu. As a key member of our leadership team, you will be responsible for overseeing the performance of our quality analysts and ensuring that our clients...

Quality Assurance OfficerSouthwestern University Medical Center is seeking a highly organized and detail-oriented Quality Assurance Officer to join our team.Key Responsibilities:Plan, execute, and oversee inspections and testing of incoming and outgoing products to ensure quality conformance to specifications and quality deliverables.Assist operations and...

Job Summary: The Quality Assurance Specialist will ensure our services meet quality standards, focusing on monitoring and improving agent calls. This role involves reviewing call recordings, identifying issues, and providing feedback to enhance overall service quality.Key Responsibilities:Develop quality assurance policies and procedures for service...

Job OverviewWe are seeking a highly experienced and skilled Quality Assurance Director to join our team at JK Network Services.About the RoleThe Quality Assurance Director will be responsible for developing and implementing quality standards for products or services, creating and implementing quality standards for products and services, managing the quality...

Job Title: QA Management I Nurses and Physical TherapistsJob Summary:We are seeking a highly skilled QA Management I Nurses and Physical Therapists to join our team at Qavalo Inc. As a QA Management I Nurses and Physical Therapists, you will be responsible for overseeing and managing the productivity and output quality of assigned accounts, ensuring...

Job Title: Quality Assurance ManagerJob Summary:We are seeking a highly skilled Quality Assurance Manager to join our team at JK Network Services. As a Quality Assurance Manager, you will be responsible for developing and implementing quality standards for products or services.Responsibilities:• Developing and implementing quality standards for products or...

About the JobTASQ Staffing Solutions is seeking a Quality Assurance Specialist to work on site in Cebu City. The ideal candidate will have at least 1 year of QA experience in the BPO industry, any collections experience, and a completed college degree with no back subjects.Key ResponsibilitiesAnalyzing customer feedback to make recommendations for...

As a key member of our TASQ Staffing Solutions team, the Quality Assurance Manager will oversee a team of quality analysts and ensure compliance with established processes, policies, and guidelines. Key responsibilities include:Leading a team of 15-20 quality analysts to achieve departmental quality standards.Monitoring agents for adherence to quality...

Job Description:Solid Lyndelle Manpower Services Inc. is seeking a Quality Assurance Specialist to assist the Quality Assurance Manager in the Annual Documentation Plan. Key responsibilities include reviewing documented policies and procedures to determine possible gaps against IMS standards and government regulations and recommending improvement in policies...

Quality Assurance Manager Job DescriptionSolid Lyndelle Manpower Services Inc. is seeking a highly skilled Quality Assurance Manager to join our team. The ideal candidate will have a strong background in quality management systems, process improvement methodologies, and engineering principles.Key Responsibilities:Develop and implement quality management...

QA Manager | Cebu | OnsiteAs a QA Manager, you will be responsible for leading a team of quality analysts and ensuring that our clients receive exceptional service. Your primary focus will be on monitoring agents for compliance with established processes, policies, and guidelines.Key Responsibilities:Manage a team of 15-20 quality analysts, providing...

Job DescriptionQuality Assurance SpecialistAs a Quality Assurance Specialist at BEST CAREERS AND OPPORTUNITIES, you will be responsible for driving quality initiatives for Wipro/Client Accounts. You will work with dispersed cross-functional teams on organizational process (re)-design or industry-specific business processes.Key Responsibilities:Develop and...