
Reservation Manager
2 weeks ago
Responsibilities
- Oversee all reservations and booking processes.
- Ensure high levels of customer satisfaction through excellent service.
- Manage team schedules and training programs.
- Analyze booking trends to optimize occupancy rates.
- Collaborate with sales and marketing to enhance promotional strategies.
- Handle customer inquiries and resolve issues promptly.
- Educational Qualifications: A diploma in hospitality management or related fields.
- Experience Level: 1-3 years of experience in reservation management or customer service roles.
- Skills and Competencies: Excellent communication, strong organizational skills, and proficient in reservation systems.
- Responsibilities and Duties: Manage reservations, respond to customer inquiries, and ensure optimal service delivery.
- Working Conditions: Fast-paced environment, may include evenings and weekends.
- Qualities and Traits: Detail-oriented, customer-focused, and able to work under pressure.
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Reserving Analyst
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Hotel Reservation Specialist
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Sales Coordinator
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events associate
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Assistant Front Office Manager
2 weeks ago
, Metro Manila, Philippines Hotel H2O Full timeHuman Resources Officer at Manila Ocean Park Overview The Assistant Front Office Manager assists in overseeing the daily operations of the front desk and guest services. They ensure guest satisfaction, supervise front office staff, coordinate with other departments, and maintain high standards of service, hospitality, and professionalism. Responsibilities...