Hotel Reservation Specialist

7 days ago


Pangasinan Philippines Arbitrail MNL Inc (FKA:Vericom Inc) Full time

Overview Are you passionate about hospitality and delivering exceptional customer experiences? Join our team We are looking for a Hotel Reservation Specialist handling international accounts. Arbitrail MNL Inc. is a trusted BPO provider delivering efficient, client-first solutions globally. We simplify operations, improve customer experiences, and empower businesses to grow with confidence through 24/7 omnichannel support and a commitment to excellence. About the Role As a Hotel Reservation Specialist, you will perform the following tasks daily: Manage and confirm hotel bookings with accuracy and attention to detail. Ensure every guest receives professional and personalized customer services. Promptly resolve booking issues to ensure guest satisfaction. About You The ideal candidate will have the following skills and experience: Graduate of any course; college undergraduates with relevant work experience in BPO/Call center industry. Must be willing to work onsite and on night shift (including graveyard shift and weekends). A professional with patience and exceptional communication skills. With at least 3-6 months call center experience. Proven experience in hotel reservations, sales, or a similar role in the hospitality industry. Qualifications Strong communication and sales skills With 3-6 months or more experience in BPO/Call center industry Customer-first mindset and attention to detail Experience with reservation systems (PMS, CRM) Ability to multitask in a fast-paced environment #J-18808-Ljbffr



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