Hotel Reservation Specialist

3 weeks ago


Pangasinan Philippines Arbitrail MNL Inc (FKA:Vericom Inc) Full time

Overview

Are you passionate about hospitality and delivering exceptional customer experiences? Join our team

We are looking for a Hotel Reservation Specialist handling international accounts.

Arbitrail MNL Inc. is a trusted BPO provider delivering efficient, client-first solutions globally. We simplify operations, improve customer experiences, and empower businesses to grow with confidence through 24/7 omnichannel support and a commitment to excellence.

About the Role

As a Hotel Reservation Specialist, you will perform the following tasks daily:

  • Manage and confirm hotel bookings with accuracy and attention to detail.
  • Ensure every guest receives professional and personalized customer services.
  • Promptly resolve booking issues to ensure guest satisfaction.
About You

The ideal candidate will have the following skills and experience:

  • Graduate of any course; college undergraduates with relevant work experience in BPO/Call center industry.
  • Must be willing to work onsite and on night shift (including graveyard shift and weekends).
  • A professional with patience and exceptional communication skills.
  • With at least 3-6 months call center experience.
  • Proven experience in hotel reservations, sales, or a similar role in the hospitality industry.
Qualifications
  • Strong communication and sales skills
  • With 3-6 months or more experience in BPO/Call center industry
  • Customer-first mindset and attention to detail
  • Experience with reservation systems (PMS, CRM)
  • Ability to multitask in a fast-paced environment
#J-18808-Ljbffr

  • , Metro Manila, Philippines Buscojobs Full time

    Travel Reservations Specialist – Hotel & Land Operations Location: Makati City, National Capital Region Company: HOT Business Solutions Inc. (House of Travel Group) – supporting teams across Australia and New Zealand Travel Reservations Specialist – Hotel & Land Operations is the go-to support for our retail travel consultants, helping them secure the...


  • , Camarines Sur, Philippines Buscojobs Full time

    Job Title Hotel Reservations Representative — Philippines Job Description Ensure all responses to customers and clients are given with sincerity and compassion. Ensure that all customer inquiries are attended to on a timely basis. Resolve queries by encoding the standard replies through call within the assigned turnaround time. Qualifications At least...


  • , , Philippines More Staffing LLC Full time

    Overview We are seeking a detail-oriented and proactive Accountant/Invoicing Specialist with a strong focus on commission tracking, invoicing, and reconciliation. This role goes beyond traditional accounting to include direct communication with hotels to confirm reservation details, request folios post-checkout, and resolve billing discrepancies. If you...


  • , Pangasinan, Philippines Buscojobs Full time

    Medical Billing Specialist AR And Collections ... Posted 1 day ago Job Description About the role As an Accounts Receivable Officer at Duros Hotels Inc., you will play a crucial role in managing the company's accounts receivable process. In this full-time position based in Liloan Cebu, you will be responsible for ensuring the timely collection of payments...


  • , Metro Manila, Philippines Orbit Teleservices Full time

    Overview Who are we looking for? We’re in search of experienced Online Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment. What will you be doing?...


  • , Metro Manila, Philippines Orbit Teleservices Full time

    Overview Hotel Booking Assistant - Open for Highschool Graduates 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. What will you be doing? Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries Providing accurate and timely information about room...


  • , Metro Manila, Philippines Hotel H2O Full time

    Human Resources Officer at Manila Ocean Park Overview The Assistant Front Office Manager assists in overseeing the daily operations of the front desk and guest services. They ensure guest satisfaction, supervise front office staff, coordinate with other departments, and maintain high standards of service, hospitality, and professionalism. Responsibilities...


  • , Metro Manila, Philippines Caldwell Communications Full time

    Weekends Off/Back Office-Hotel Reservation/Non Voice/ Easy Account role at Caldwell Communications For regular employees, we offer an industry-leading benefits package that includes: Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity/Paternity Leave Opportunity for rapid career growth for Top Performers...

  • Hotel Sales

    7 days ago


    , Metro Manila, Philippines Buscojobs Full time

    Job Summary: We are seeking a dynamic and results-driven Sales and Marketing OTA Specialist to manage and grow the hotel's presence on Online Travel Agencies (OTAs) and digital sales platforms. The ideal candidate will have hands-on experience with OTA management, digital advertising, and driving room sales through effective online marketing strategies. This...


  • , Pangasinan, Philippines Buscojobs Full time

    Accounts Receivable Officer - Duros Hotels Inc. Location: Liloan, Cebu As an Accounts Receivable Officer at Duros Hotels Inc., you will play a crucial role in managing the company's accounts receivable process. This is a full-time position based in Liloan Cebu. You will be responsible for ensuring the timely collection of payments and maintaining the...