Client Success Manager
3 weeks ago
Client Success Manager (Account Manager) - Davao Job Description: Client Success/Account Managers are responsible for overseeing the overall performance of the team - from their work efficiency to campaign status. They also represent the company throughout campaigns and when interacting with clients, reporting every numbers they can. Qualifications: Experience of at least three (3) years as a Supervisor or Manager for a company in a similar role. Experience in account and client relationship management, preferably in a BPO setting. Possesses a Bachelor's degree in any field. Excellent communications skills. Amenable to work in an office-based setup. Sales/Marketing experience is a plus but not required Responsibilities:Responsible for maintaining and strengthening relationships with clients assigned to him/ her through consistent customer contact. Regularly updates clients on account status and other immediate concerns that arise during the campaign. Minimizes client attrition by renewing service contracts. Identifies potential client concerns and proactively resolves them. Upsell clients on other products and services offered by the company Makes sure that the client`s quota and needs are met within the specified time frame agreed upon in the contract Responsible for keeping the production leader updated with any changes or feedback coming from the client. Performs other tasks assigned by the Group Leader or the CEO Reports directly to the Group Leader. In the absence of a group leader, reports directly to the CEO. Required Skills: HIM Campaigns reporting Marketing Sales Management #J-18808-Ljbffr
-
Client Success Manager
1 week ago
Davao City, Davao, Philippines Vector Link Infotech Solutions Full time ₱480,000 - ₱720,000 per yearVector Link Infotech Solutions is looking for a Client Success ManagerCome join our teamVector Link Infotech Solutions provides tech-enabled Property Management services to deliver simple and satisfying experiences for residents and investors.Vector Link Infotech Solutions offers a Comprehensive Total Rewards Package of Benefits containing:Competitive Salary...
-
Client Success Managers
2 days ago
Davao City, Davao, Philippines Splace Full time ₱1,000,000 - ₱2,000,000 per yearClient Success ManagerThis role requires someone with experience in SaaS businesses who understands different platforms for integration in a conversational capacity and understanding of writing basic AI Prompts. The ideal candidate is a proactive self-starter with excellent communication skills, capable of managing multiple onboardings and ongoing client...
-
Client Success Manager
3 weeks ago
Makati City, Philippines ALPS TECHNOLOGIES Full timeCLIENT SUCCESS MANAGER (CSM) — ALPS TECHNOLOGIES At ALPS Technologies, we grow success through long-term partnerships. As a Client Success Manager (CSM), you’ll lead our Client Success team, manage key accounts, and ensure clients achieve lasting value from our solutions. What You’ll Do: Lead and mentor Client Success Officers. Build and maintain...
-
Client Success Assistant
1 week ago
Davao City, Davao, Philippines Pearl Full time ₱30,000 - ₱60,000 per yearWork Arrangement: Fully remote, overlapping Pacific Time (PST) working hours.Job Type: Full-time, Independent Contractor.Salary Range: TBAWork Schedule: 40 hours per week, with core hours between 9 AM - 5 PM PST.Locations: Remote, open to candidates worldwide with availability during Pacific Time hours.About Pearl Talent:Pearl works with the top 1% of...
-
Client Success Manager
1 week ago
Makati City, National Capital Region, Philippines Alps Technologies Full time ₱480,000 - ₱600,000 per yearPay: ₱40, ₱50,000.00 per monthJob description:CLIENT SUCCESS MANAGER (CSM) — ALPS TECHNOLOGIESAt ALPS Technologies, we grow success through long-term partnerships. As a Client Success Manager (CSM), you'll lead our Client Success team, manage key accounts, and ensure clients achieve lasting value from our solutions.What You'll Do:Lead and mentor Client...
-
Client Success Manager
1 week ago
Makati City, National Capital Region, Philippines Spiralytics, Inc Full time ₱1,200,000 - ₱2,400,000 per yearThe Client Success Manager is responsible for growing our clients' businesses as if they are your own. An expert in digital marketing (both paid and organic), you are responsible for managing the day-to-day relationships with clients, understanding our customers' needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they...
-
Client Success Manager
2 weeks ago
Tarlac City, Philippines Bold Business Full time1 month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About The Role We're seeking a proactive, tech-savvy Client Success Team Lead to manage both our U.S.-based clients and our internal BPO service delivery team. This is a fully remote, offshore position for a hands‑on leader who is passionate about...
-
Client Success Manager
2 days ago
Iloilo City, Western Visayas, Philippines International HR Institute Full time ₱300,000 - ₱600,000 per yearOverview:We're looking for a Client Success Manager to manage client accounts, drive campaign success, and ensure high client satisfaction and retention. You'll act as the main point of contact, collaborating with internal teams and clients to deliver results.What You'll Do:Build and maintain strong client relationships, including with C-level...
-
Client Success Manager
1 week ago
Mandaluyong City, National Capital Region, Philippines Fusion CX Full time ₱1,500,000 - ₱2,500,000 per yearPosition OverviewTheClient Success Manager (CSM)forHTGis responsible for ensuring long-term client satisfaction, retention, and account growth through effective relationship management, strategic planning, and operational excellence. This role acts as the primary liaison between the client and internal teams, ensuring that service delivery, performance...
-
Client Success Manager
4 weeks ago
Iloilo City, Philippines Knack RCM Full timeThe Client Success Manager role requires experience in Durable Medical Equipment, Denials Management, Accounts Receivable, Coding, and Cash Posting within the healthcare revenue cycle. Key Responsibilities Daily/weekly reporting across all clients Escalation management and resolution Client communication and support Process Improvement Identify and address...
