Executive Assistant

Executive Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The ORM team is looking for an Executive Assistant to provide administrative support to one or more VPs. The Executive Assistant will be a critical member of the team who provides organizational support and ensures that the team’s logistical needs are met and helps to promote a positive atmosphere and work culture.

• Organize and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones
• Manage calendars, including scheduling meetings with various colleagues internally and externally
• Coordinate logistics for meetings, including scheduling of conference rooms and technology support, as required
• Book and coordinate travel arrangements, including air and hotel bookings
• Prepare, review and process expense reports, in line with company T&E policy and budget
• Assist with timekeeping and payroll duties
• Provide coverage for other team-based Executive / Administrative Assistants that are on vacation or sick leave
• Proactively ensure timely follow-up on issues, commitments, and deadlines for the team
• Handle organizational charts and team rosters
• Support the scheduling and coordination of events including room booking, catering, etc.
• Support team administration including onboarding of new hires, updating distribution lists, setting up team-wide meetings, coordinating team real estate, assisting with job postings
• Processing of requisitions and other invoices, ordering supplies and handling ticket requests

• Experience supporting leaders, with exceptional organizational, administrative and interpersonal skills
• Keen attention to detail in execution and follow-up
• Demonstrated ability to prioritize multiple tasks and work independently in a dynamic and fast-paced environment, managing multiple tasks and changing priorities with little direction
• Take the lead and/or support with all senior leaders’ visit to the site, from the tracking to the visit support
• Strong integrity, reliability, and proven ability to handle confidential / critical information with discretion
• Strong written and verbal communication
• Proficiency in Microsoft Outlook, Word and expense and travel management software
• Proficiency in Microsoft Office programs such as PowerPoint and Excel preferred

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
• Work From Home Requirements:
  • Must have at least 25 mbps internet connection plan / speed
  • Must have a private & quiet area to work at home
• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.