Email Support Representative
3 months ago
Duties:
● Attend to customer enquiries through emails (Zendesk) in a timely and accurate manner
● Stay on top of campaigns and promotional releases
● Communicate customer feedback to internal / external stakeholders to champion new processes to better serve our customers
● Maintain a positive, empathetic, and professional attitude towards customers at all times
Qualifications:
At least 1yr experience in email management
Proficiency with different email management software, preferably Zendesk
Committed and willing to be assigned in any Site.
Flexible in shifting schedules.
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Email Support Representative
3 months ago
Bacolod, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeWe are looking for a detail-oriented and customer-focused Email Support Specialist to join our team. You will be responsible for managing customer inquiries and providing timely and professional email support. The ideal candidate should have strong communication skills, the ability to multitask, and prior experience using Zendesk or similar customer service...
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Email Support Representative
3 months ago
Bacolod, Philippines Talent Outsourcing Channel (TORCH) Solutions Full timeWe are looking for a detail-oriented and customer-focused Email Support Specialist to join our team. You will be responsible for managing customer inquiries and providing timely and professional email support. The ideal candidate should have strong communication skills, the ability to multitask, and prior experience using Zendesk or similar customer service...
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Technical Support Representative
1 day ago
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Technical Support Representative
2 days ago
Bacolod, Philippines Neksjob Full timeJOB DESCRIPTION We are seeking a highly skilled and customer-focused Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional technical assistance and support to our clients. You will utilize your strong troubleshooting skills and technical knowledge to provide prompt and...
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Technical Support Representative
19 hours ago
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Technical Support Representative
2 weeks ago
Bacolod, Philippines Neksjob Corporation Full time•Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.•Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.•If customer tech problems cannot be handled over the phone,...
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Technical Support Representative
2 weeks ago
Bacolod, Philippines Neksjob Corporation Full time• Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required. • Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems. • If customer tech problems cannot be handled over the...
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Technical Support Representative
2 weeks ago
Bacolod, Philippines Neksjob Corporation Full time• Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required. • Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems. • If customer tech problems cannot be handled over the...
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Email Support
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Costumer Service Representative
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Email Support
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Email Support
2 months ago
Bacolod City, Philippines Talent Outsourcing Channel Solutions Full timeWe are currently looking for highly motivated and dedicated individuals to join our team as Chat Support Associates. In this role, you will have the opportunity to earn as much as 18,000 PHP per month. Join us and become a valued member of our team! Responsibilities: Respond to customer inquiries and provide support through chat Resolve customer issues...
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Customer Service Representative
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Customer Service Representative
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