Customer Service Representative

3 months ago


Bacolod, Philippines Neksjob Full time
JOB DESCRIPTION
We are looking for talented individuals like you to join our awesome team Be a Customer Service Representative (CSR). This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

What we are looking for:
To be successful in this role you must…
- Have worked in a training, quality and/or operations department.
- Have worked with numbers and understand basic mathematics needed for reporting, analysis and differentiation purposes.
- Have a proven and successful track record of effective training in the CRM business or a closely related industry.
- Have EXCELLENT communication skills.
- Have experience in monitoring/coaching skills related to behavior-specific feedback.
- Have worked in a data-driven environment.
- Manage your time effectively and be focused on setting clear objectives and priorities.
- Have knowledge/experience in training needs analysis, facilitation, content development and evaluation.
- Master local language (verbal & written).
- Have an aptitude to handle change in a fast-paced dynamic environment.
- Must have Telco and soft skills experience – communications, culture and customer service background.
- Be able to work in different shifts within 7 days/24 hours service time.
- Knowledgeable with the BPO dynamics.

RESPONSIBILITIES
- CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.
- CSR’s work duties can as well include data input to Clients’ programs and other back- office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.
- Additional responsibilities may be added as the needs of the business change and expand

  • Bacolod, Philippines Lexie Staffing and Business Consulting Full time

    We are seeking a motivated and friendly Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include: Qualifications: • High school diploma or equivalent; additional education is a plus. • Good to excellent...


  • Bacolod, Philippines Neksjob Corporation Full time

    Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Neksjob Corporation Full time

    Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Neksjob Corporation Full time

    Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Neksjob Full time

    Job Description:Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Lexie Staffing and Business Consulting Full time

    We are seeking a motivated and friendly Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include: Qualifications: • High school diploma or equivalent; additional education is a plus. • Good to excellent...


  • Bacolod, Philippines Neksjob Full time

    JOB DESCRIPTION We are looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR). This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. What we are looking for: To be successful in this role you must… - Have...


  • Bacolod, Philippines Neksjob Full time

    JOB DESCRIPTIONWe are looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR). This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.What we are looking for:To be successful in this role you must…- Have worked in...


  • Bacolod City, Western Visayas, Philippines Neks Job Philippines Full time

    About UsNeks Job Philippines is a leading provider of customer service solutions.Job OverviewWe are currently seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.Key...


  • Bacolod City, Western Visayas, Philippines NEKSJOB Full time

    We are Neksjob Corporation, a leading provider of innovative solutions. We are currently seeking a highly motivated Customer Service Representative to join our team.About the RoleThis is a fantastic opportunity for someone who enjoys interacting with customers and providing them with exceptional service. As a Customer Service Representative, you will be...


  • Bacolod City, Western Visayas, Philippines Neksjob Full time

    Role SummaryWe are seeking a skilled Customer Service Representative to join our team at Neksjob in Bacolod. This is an exciting opportunity for individuals who thrive in fast-paced environments and possess excellent communication skills.About the RoleThis Customer Service Representative role involves responding to customer inquiries, resolving issues, and...


  • Bacolod City, Philippines Neksjob Full time

    Job Description: Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod City, Philippines Neksjob Full time

    Job Description: Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Neksjob Full time

    Customer Service Representatives (14k-18k) - Bacolod Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. QUALIFICATIONS: Excellent communication...


  • Bacolod, Philippines Neksjob Full time

    Customer Service Representatives (14k-18k) - BacolodDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.QUALIFICATIONS:Excellent communication skillsAmenable...


  • Bacolod, Philippines Neksjob Full time

    Customer Service Representatives (14k-18k) - Bacolod Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. QUALIFICATIONS: Excellent communication...


  • Bacolod City, Western Visayas, Philippines NEKSJOB Full time

    We are seeking a skilled Customer Service Representative to join our team at NEKSJOB in Bacolod. In this role, you will be responsible for attracting potential customers by answering product and service questions, suggesting information about other products and services, and opening customer accounts by recording account information.About YouTo be successful...


  • Bacolod City, Western Visayas, Philippines Neksjob Full time

    Job Summary:We are seeking a highly skilled Call Center Representative to join our team at Neksjob. As a key member of our customer service team, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our products or...


  • Bacolod, Philippines Eteam Workforce Private Corporation Full time

    Customer Service Representatives Location: BACOLOD Qualifications: • Highschool Graduates (Old/ New Curriculum) • With or Without Bpo Experience • Average Communication Skills • Willing to work onsite • Can start ASAP! Duties and Responsibilities: • Maintaining a positive, empathetic, and professional attitude toward customers at all...


  • Bacolod City, Western Visayas, Philippines Neksjob Full time

    Neksjob Hiring: Customer Service RepresentativeWe are hiring for a dynamic and customer-focused position in Bacolod. This role offers an attractive salary package of up to 14K-19k/month (Telco Account).The ideal candidate will have strong proficiency in English communication, with above-average to excellent language skills. A High School or Senior High...