Technical Support Representative
3 months ago
JOB DESCRIPTIONWe are seeking a highly skilled and customer-focused Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional technical assistance and support to our clients. You will utilize your strong troubleshooting skills and technical knowledge to provide prompt and accurate solutions to customer issues. The ideal candidate must possess excellent communication skills and have a passion for delivering outstanding customer service.QUALIFICATION• ALS Passer• Vocational or Associate Graduate• High School Graduate Old Curriculum w/ BPO experience• SHS Graduate• College Graduate or College UndergraduateRESPONSIBILITIES- Respond to customer inquiries and provide technical support via phone, email, and chat in a timely and professional manner.- Troubleshoot technical issues reported by customers and work towards a timely resolution, escalating complex issues to the appropriate team or departments when necessary.- Research, diagnose, document, and resolve technical issues related to software and hardware problems.- Guide clients through step-by-step solutions clearly and concisely, ensuring their understanding and satisfaction.- Keep accurate records of customer interactions, transactions, comments, and complaints, including details of actions taken.- Follow up with customers to ensure their technical issues have been resolved and their satisfaction is met.- Collaborate with the product development team to communicate customer feedback, identify recurring issues, and contribute to ongoing product improvements.- Stay up-to-date with the latest technology trends and updates to provide accurate and effective technical support.- Participate in ongoing training sessions to continuously improve technical knowledge and customer service skills.- Adhere to all company policies and procedures, including data security and privacy guidelines, while handling customer information.
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Technical Support Representative
3 months ago
Bacolod, Philippines Neksjob Full timeJOB DESCRIPTION We are seeking a highly skilled and customer-focused Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional technical assistance and support to our clients. You will utilize your strong troubleshooting skills and technical knowledge to provide prompt and...
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Technical Support Representative
3 months ago
Bacolod, Philippines Neksjob Full timeJOB DESCRIPTION We are seeking a highly skilled and customer-focused Technical Support Representative to join our team. As a Technical Support Representative, you will be responsible for providing exceptional technical assistance and support to our clients. You will utilize your strong troubleshooting skills and technical knowledge to provide prompt and...
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Technical Support Representative
3 months ago
Bacolod, Philippines Neksjob Corporation Full time•Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.•Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.•If customer tech problems cannot be handled over the phone,...
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Technical Support Representative
3 months ago
Bacolod, Philippines Neksjob Corporation Full time• Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required. • Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems. • If customer tech problems cannot be handled over the...
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Technical Support Representative
3 months ago
Bacolod, Philippines Neksjob Corporation Full time• Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required. • Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems. • If customer tech problems cannot be handled over the...
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Technical Support Specialist
2 months ago
Bacolod City, Western Visayas, Philippines Neksjob Full timeJob Title: Technical Support RepresentativeJob Description:At Neksjob, we're seeking a skilled Technical Support Representative to provide exceptional technical assistance and support to our clients. As a Technical Support Representative, you will be responsible for troubleshooting technical issues, providing prompt and accurate solutions, and utilizing your...
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Technical Support Professional
3 weeks ago
Bacolod City, Western Visayas, Philippines Neksjob Corporation Full timeAbout Neksjob CorporationNeksjob Corporation is a leading organization that values customer satisfaction and excellence in technical support.
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Technical Support Specialist
3 weeks ago
Bacolod City, Western Visayas, Philippines Neksjob Full timeAbout the RoleWe are seeking a highly skilled and customer-focused professional to provide exceptional technical assistance and support to our clients at Neksjob.
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Technical Support Specialist
1 month ago
Bacolod City, Western Visayas, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional customer service and resolving technical issues in a timely and efficient manner.Job Summary:We offer a competitive salary of $45,000 per year, depending on experience, to...
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Senior Technical Solutions Expert
1 month ago
Bacolod City, Western Visayas, Philippines Neksjob Full timeJob DescriptionWe are seeking a highly skilled and customer-focused Technical Support Representative to join Neksjob. As a key member of our team, you will be responsible for providing exceptional technical assistance and support to our clients.Responsibilities:Respond to customer inquiries and provide technical support via phone, email, and chat in a timely...
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Customer Service Representative
3 months ago
Bacolod, Philippines Lexie Staffing and Business Consulting Full timeWe are seeking a motivated and friendly Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include: Qualifications: • High school diploma or equivalent; additional education is a plus. • Good to excellent...
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Customer Service Representative
5 months ago
Bacolod, Philippines Gratitude Philippines Full timeAccount: US Telco Work Setup: Work Onsite Qualifications Per Account: No Experience Required As Long As With Good Communication Skills. Any educational attainment Recruitment HUB: 21st Street, Cor Lacson St, Bacolod
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Customer Service Representative
5 months ago
Bacolod, Philippines Gratitude Philippines Full timeAccount: US TelcoWork Setup: Work OnsiteQualifications Per Account: No Experience Required As Long As With Good Communication Skills.Any educational attainmentRecruitment HUB: 21st Street, Cor Lacson St, Bacolod
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Customer Service Representative
5 months ago
Bacolod, Philippines Gratitude Philippines Full timeAccount: US Telco Work Setup: Work Onsite Qualifications Per Account: No Experience Required As Long As With Good Communication Skills. Any educational attainment Recruitment HUB: 21st Street, Cor Lacson St, Bacolod
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Bacolod City, Western Visayas, Philippines Neksjob Full timeOverviewNeksjob is a dynamic company that offers exciting opportunities for Customer Service Representatives to excel in their careers.Compensation and BenefitsThe estimated salary for this role is between 14,000 - 19,000. Our comprehensive benefits package includes exciting Performance Bonuses & Account-Specific Allowances, Career Advancement Opportunities,...
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Customer Service Representative
2 months ago
Bacolod, Philippines Lexie Staffing and Business Consulting Full timeWe are seeking a motivated and friendly Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your responsibilities will include: Qualifications: • High school diploma or equivalent; additional education is a plus. • Good to excellent...
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Customer Service Representative
1 month ago
Bacolod City, Western Visayas, Philippines NeksJob Full timeAbout NeksJobNeksJob is a dynamic organization offering exciting career opportunities.Compensation and BenefitsWe offer an estimated monthly salary of 25,000 PHP, providing a competitive compensation package for our Customer Service Representatives.Job DescriptionAs a Customer Service Representative at NeksJob, you will be the primary point of contact for...
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Customer Service Representative
4 weeks ago
Bacolod City, Western Visayas, Philippines Neksjob Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Neksjob. As a representative, you will be responsible for handling customer inquiries and concerns regarding goods and services.Key ResponsibilitiesRespond to customer complaints and resolve issues in a timely and professional mannerAssist customers with returns,...
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Telecommunications - Work On Site - Bacolod
3 months ago
Bacolod, Philippines NeksJob Full timeJob DescriptionCustomer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Requirements:At least HS / SHS gradWith...
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Bacolod, Philippines Neksjob Corporation Full timeJob description:Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings.Qualifications:At least HS Graduate...