Customer Service Representative

1 day ago


Bacolod, Philippines Neksjob Full time

JOB DESCRIPTIONWe are looking for talented individuals like you to join our awesome team Be a Customer Service Representative (CSR). This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.What we are looking for:To be successful in this role you must…- Have worked in a training, quality and/or operations department.- Have worked with numbers and understand basic mathematics needed for reporting, analysis and differentiation purposes.- Have a proven and successful track record of effective training in the CRM business or a closely related industry.- Have EXCELLENT communication skills.- Have experience in monitoring/coaching skills related to behavior-specific feedback.- Have worked in a data-driven environment.- Manage your time effectively and be focused on setting clear objectives and priorities.- Have knowledge/experience in training needs analysis, facilitation, content development and evaluation.- Master local language (verbal & written).- Have an aptitude to handle change in a fast-paced dynamic environment.- Must have Telco and soft skills experience – communications, culture and customer service background.- Be able to work in different shifts within 7 days/24 hours service time.- Knowledgeable with the BPO dynamics.RESPONSIBILITIES- CSR’s main task is to offer a full range of customer service to assigned Employer’s Clients, by phone, fax, or mail/email. Full range of customer service includes handling of incoming calls and outgoing calls (incl. sales calls). The offered customer service should be of highest quality - accurate, polite, and competent.- CSR’s work duties can as well include data input to Clients’ programs and other back- office tasks. The BO tasks should be made on the first opportunity, precisely, without mistakes.- Additional responsibilities may be added as the needs of the business change and expand



  • Bacolod, Philippines Lexie Staffing and Business Consulting Full time

    A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.


  • Bacolod, Philippines Lexie Staffing and Business Consulting Full time

    A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.


  • Bacolod, Philippines Neksjob Corporation Full time

    Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Neksjob Corporation Full time

    Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Neksjob Corporation Full time

    Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Neksjob Full time

    Job Description:Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Neksjob Full time

    JOB DESCRIPTION We are looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR). This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. What we are looking for: To be successful in this role you must… - Have...


  • Bacolod City, Philippines Lexie Staffing and Business Consulting Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills....


  • Bacolod, Philippines Neksjob Full time

    JOB DESCRIPTION We are looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR). This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. What we are looking for: To be successful in this role you must… - Have...


  • Bacolod City, Philippines Lexie Staffing and Business Consulting Full time

    A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills....


  • Bacolod City, Philippines Neksjob Full time

    Job Description: Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod City, Philippines Neksjob Full time

    Job Description: Neksjob is looking for talented individuals like you to join our awesome team! Be a Customer Service Representative (CSR) for our Bacolod City site. This role will focus on driving customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.


  • Bacolod, Philippines Neksjob Full time

    Customer Service Representatives (14k-18k) - Bacolod Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. QUALIFICATIONS: Excellent communication...


  • Bacolod, Philippines Neksjob Full time

    Customer Service Representatives (14k-18k) - BacolodDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.QUALIFICATIONS:Excellent communication skillsAmenable...


  • Bacolod, Philippines Neksjob Full time

    Customer Service Representatives (14k-18k) - Bacolod Duties/Responsibilities: Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services. QUALIFICATIONS: Excellent communication...


  • Bacolod, Philippines Eteam Workforce Private Corporation Full time

    Customer Service Representatives Location: BACOLOD Qualifications: • Highschool Graduates (Old/ New Curriculum) • With or Without Bpo Experience • Average Communication Skills • Willing to work onsite • Can start ASAP! Duties and Responsibilities: • Maintaining a positive, empathetic, and professional attitude toward customers at all...


  • Bacolod, Philippines Eteam Workforce Private Corporation Full time

    Customer Service Representatives Location: BACOLOD Qualifications: • Highschool Graduates (Old/ New Curriculum) • With or Without Bpo Experience • Average Communication Skills • Willing to work onsite • Can start ASAP! Duties and Responsibilities: • Maintaining a positive, empathetic, and professional attitude toward customers at all...


  • Bacolod City, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is currently looking for fluent English speakers to join our team as customer service representatives at our Bacolod location. You have the option to start either in June or July 2024. The hiring process takes just one day and will be conducted after the initial call. To be considered for this position, you need to meet the...


  • Bacolod City, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is currently looking for fluent English speakers to join our team as customer service representatives at our Bacolod location. You have the option to start either in June or July 2024. The hiring process takes just one day and will be conducted after the initial call. To be considered for this position, you need to meet the...


  • Bacolod, Philippines Neksjob Full time

    Customer Service Representatives (14k-18k) - Bacolod Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.QUALIFICATIONS:Excellent communication skillsAmenable...