Customer Service Manager
3 weeks ago
At SVS, we connect talented professionals in the Philippines with fantastic, long-term career opportunities within growing Australian businesses. We are passionate about creating a platform where your skills are valued and you can find a stable, remote role that allows you to become an essential part of a great team. About the Role The Customer Service Manager leads the customer service team to ensure timely and efficient handling of customer enquiries, complaints, and order deliveries. The role focuses on driving service excellence, improving customer satisfaction, and supporting management through data analysis and process improvements. Key Responsibilities Manage daily customer service operations and monitor service KPIs. Lead, train, and motivate the team to deliver consistent, high-quality support. Handle complex customer issues and build strong client relationships. Analyse service metrics and implement improvements to enhance customer experience. Collaborate with Sales, Operations, Supply Chain, and Finance teams to resolve issues and support business objectives. Qualifications & Skills Proven experience in customer service leadership (preferably FMCG or retail). Strong knowledge of CRM systems (e.g., Pipedrive, Salesforce, HubSpot). Excellent communication, analytical, and problem-solving skills. Proficient in Microsoft Excel, PowerPoint, and reporting tools. Customer-focused, proactive, and able to lead effectively in a fast-paced environment. The pay range for this role is: #J-18808-Ljbffr
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Customer Service
1 week ago
Imus, Calabarzon, Philippines MC HOME DEPOT Full time ₱150,000 - ₱250,000 per yearJob Summary:The Customer Service Representative is responsible for directly interacting with customers to provide and process information in response to inquiries, concerns and requests related to products and services via the telephone or in person.Job Specification:o Educational Attainmento Preferably, but not necessary, a graduate of secondary education...
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General Trade Manager
6 days ago
Imus, Calabarzon, Philippines Optimized Customer Solutions Incorporated Full time ₱1,200,000 - ₱2,400,000 per year:To ensure the attainment of territory's sales, distribution, strike rate, merchandising, and collection objectives within set standards. Key Outputs:- Achievement of sell-out, reach, distribution, strike rate and market hygiene targets.- Achievement of business plans based on set strategies (territory development)- Consistent application of standards and...
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Branch Customer Service Head
6 days ago
Imus, Calabarzon, Philippines Transnational Properties, Inc. (Real Estate arm of Motortrade) Full time ₱216,000 - ₱240,000 per yearBranch Customer Service HeadMust be willing to be assigned at IMUS CAVITEThe Branch Customer Service Head is responsible in managing the full branch operations management which includes planning, organizing and implementation of back office duties & responsibilities.Educational attainment:Graduate of Management Major in Marketing or any 4 years Business -...
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Branch Customer Service Head
6 days ago
Imus, Calabarzon, Philippines Transnational Properties, Inc. (Real Estate arm of Motortrade) Full time ₱240,000 per yearThe Branch Customer Service Head is responsible in managing the full branch operations management which includes planning, organizing and implementation of back office duties & responsibilities.Educational attainment:Graduate of Management Major in Marketing or any 4 years Business - related course.Experience(s) required and no. of years used:Minimum of 3...
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Customer Service Representative
15 hours ago
Imus A, Philippines CallMax Solutions Full time ₱120,000 - ₱360,000 per yearFor faster process, Kindly send your Resume to .COM and Indicate "CSR Application" to the Email SubjectQualifications:Ability to prioritize and work independentlyAbility to work effectively in a team environmentDetail-oriented with the ability to follow-up on tasksWork effectively under pressure and maintain a positive attitudeCapable of multi tasking and...
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Customer Service Representative
1 week ago
Imus A, Philippines CallMax Solutions Full time ₱200,000 - ₱250,000 per yearFor faster processing, please send your updated resume to .COM and indicate "CSR Application" in the email subject. Also, kindly provide your WhatsApp or Viber number for easier communication, and specify if it's for WhatsApp or Viber.For your application, please complete a 2-minute voice recording via in a quiet place, including your full name, BPO job...
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Imus, Calabarzon, Philippines TaskUs Full time ₱900,000 - ₱1,200,000 per yearSo what does a Teammate really do?Think of yourself as the backbone of the company. Not just anyone is qualified for this role We make sure we get the best of the best. After all, we are a ridiculously good company with our employees being top notch. So come on, we need your full concentration on what it's like to be a Teammate.Imagine yourself going to...
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Customer Advocate
2 weeks ago
Imus, Philippines StratifyIQ Full timeOverview We are looking for a proactive and personable Customer Support Advocate to join our Customer Success Team. This role involves engaging new customers over the phone and guiding them through a qualification process with a concierge approach. We are building a team of individuals who excel in relationship-building, problem-solving, and customer...
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Imus, Philippines argenx Full timeJoin us as we transform immunology and deliver medicines that help autoimmune patients get their lives back. Argenx is preparing for multi-dimensional expansion to reach more patients through a rich pipeline of differentiated assets, led by VYVGART, our first-in-class neonatal Fc receptor blocker approved for the treatment of gMG, and with the potential to...
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Service Crew
1 week ago
Imus, Calabarzon, Philippines Fly Kitchen - Makati Full time ₱150,000 - ₱300,000 per yearManning the storeResponsible for all-around operations like order taking, cashiering & cash handling, assisting customersCoordinating with Customer Service for orders and concerns, and with Logistics for dispatch of ordersDoing daily, weekly, and monthly inventoryEnsuring maintenance of marketing collateral around storeQualificationsAt least graduate of...