Customer Service Representative

2 weeks ago

Imus A, Philippines CallMax Solutions Full time ₱200,000 - ₱250,000 per year

For faster processing, please send your updated resume to .COM and indicate "CSR Application" in the email subject. Also, kindly provide your WhatsApp or Viber number for easier communication, and specify if it's for WhatsApp or Viber.

For your application, please complete a 2-minute voice recording via in a quiet place, including your full name, BPO job experiences all in one recording.

Then, complete a typing test at using the 2-minute "Bench" test, take the test once only, and attach a screenshot of your results (WPM and accuracy) along with your Vocaroo link in your application email.

Qualifications:

Ability to prioritize and work independently

Ability to work effectively in a team environment

Detail-oriented with the ability to follow-up on tasks

Work effectively under pressure and maintain a positive attitude

Capable of multi tasking and managing time efficiently

Has basic background in health account

Preferably with Customer Service experience

Preferably without any reliability issues from previous jobs

Responsibilities:

Checking eligibility and benefits verification for treatments, hospitalizations, and procedures.

Providing claims status.

Reviewing basic patient bills for accuracy and completeness, and obtaining any missing information.

Researching and appealing basic denied claims.

Answering all patient or insurance telephone inquiries pertaining to assigned accounts.

Job Type: Full-time

Benefits:

  • Paid training

Work Location: In person

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