HR Manager – BPO Industry | Alabang, Onsite, GY
4 days ago
HR Manager (BPO) – Ayala, Alabang Moder Solutions Inc. Ayala Alabang, Muntinlupa City, Metro Manila Full time | Onsite | GY Minimum Qualifications: Minimum of 10 years progressive experience in Human Resources, preferably within the BPO (Business Process Outsourcing) industry. Strong foundation in HR Generalist functions, onboarding, and compliance. Proven expertise in employee relations, competency-based interviewing, and leading training and development programs tailored to a fast-paced BPO environment. Bachelor’s degree in Psychology, Human Resource Development Management, Business Administration, or related field. HR certifications (e.g., CHRP, SHRM-CP) advantageous but not required. Familiarity with digital HR tools and HR analytics is a plus. Roles and Responsibilities: Formulate and implement HR policies and programs designed for the unique demands of the BPO industry. Lead and manage annual performance appraisal cycles, ensuring consistency and clear communication across HRBPs and supervisors. Partner with management to drive higher performance. Research and develop policies supporting employee engagement and business goals within the BPO sector. Collaborate closely with HR Business Partners and executives to embed culture initiatives and measurable outcomes in HR programs. Act as a counselor, mentor, and strategic consultant to business leaders, translating business needs into effective HR initiatives. Analyze HR metrics like employee retention, turnover, and engagement to identify improvements tailored to the BPO context. #J-18808-Ljbffr
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Medical Transcriptionist Onsite Alabang
1 week ago
Muntinlupa, Philippines Addforce Human Resource Solution Inc Full timePOSITION: Medical Transcriptionist WORK SET UP : Onsite Location: Alabang Corporate Center, Muntinlupa City WORK SCHEDULE: Night Shift Schedule SALARY PACKAGE: up to 25,000 Salary Package KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING Job Requirements: - Graduate of any...
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Account/Process Trainer
2 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeResponsibilities: 1. Training Needs Analysis: Ability to identify training needs accurately. Ability to extend follow- up support on the floor to sustain learning and improve performance. 2. Curriculum and Course Design: Demonstrates end to end understanding of course design methodologies. 3. Content Development: Demonstrates end to end understanding of...
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Call Center Assistant Quality Manager
2 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job: Assistant Quality Manager (Alabang) | Onsite Work Setup: Alabang (Onsite) Responsibilities: Process Management: Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. Identify the internal pain areas in the client.processes and build robust controls around them. Client Management...
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Call Center Quality Assurance Manager
2 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job: Quality Assurance Manager (Alabang) | Onsite Work Setup: Alabang (Onsite) Responsibilities: Process Management: Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. Identify the internal pain areas in client processes and build robust controls around them. Process Control &...
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Call Center Assistant Quality Manager
6 days ago
Muntinlupa, Philippines TASQ Full timeAssistant Quality Manager (Alabang) | Onsite Work Setup: Alabang (Onsite) Responsibilities Process Management: Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups. Identify the internal pain areas in the client processes and build robust controls around them. Client Management Relationship:...
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Quality Assurance Manager
2 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeWork Setup: Alabang (Onsite) Responsibilities: Process Management: Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes andbuild robust controls around them. Process Control & Verification: Deploy and Monitor process verification methods (Transaction...
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Assistant Quality Manager
2 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeWork Setup: Alabang (Onsite) Responsibilities Process Management: Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. Identify the internal pain areas in clientprocesses and build robust controls around them. Client Management Relationship: Participate in engagement reviews with clients to provide quality...
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Muntinlupa, Philippines JobsAvenuePH Full timeJobsAvenuePH On-site - Muntinlupa Build Your Future with Concentrix Alabang! Ready to take the next step in your career? Concentrix, one of the world’s leading BPO companies, is hiring Call Center Agents at our Alabang site ! Whether you’re a first-timer or have prior BPO experience, we have exciting opportunities for you. Accounts Available: Healthcare,...
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Muntinlupa, Philippines J-K Network Services Full timeOverview Company Profile: This company is a vibrant business that was established in the middle of 2022, it has quickly become a major force in the business process outsourcing (BPO) sector.Their main goal is to deliver outstanding shared services with the goal of providing unmatched client satisfaction. Position HR Manager Compensation and Location Salary:...
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Customer Service Representative
12 hours ago
Muntinlupa, Philippines ACCPRO INTERNATIONAL Full timeCSR Insurance (L&A) Voice Location ALABANG Work shift/ set-up Onsite | Nightshift | Fixed Sat and Sun Off Salary: 24k Package Qualifications: Education: SHS Grad/ 2 years College Undergraduate (No back/failed subjects) Experience: 1 year International Voice BPO exp CSR Premium Financial (DIG) Voice Location ALABANG Work shift/ set-up Onsite |...
