Services Technical Consultant

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, EMEA, and APJ. About The Opportunity Join the award-winning Dayforce HCM team as a Technical Consultant. You will design, implement, and support system integrations between Dayforce HCM and other enterprise applications using Dayforce APIs (RESTful, SOAP) and import/export tools. You will work closely with clients, implementation consultants, and internal teams to build integration solutions and provide best‑practice guidance. What You’ll Get To Do Manage multiple project priorities simultaneously, ensuring timely and high‑quality delivery. Actively manage service delivery, including communication with internal and external stakeholders, and escalation of risks or issues. Communicate with customers in a timely and professional manner, managing and escalating client issues as necessary. Collaborate with clients and internal stakeholders to capture business and technical requirements for Dayforce integrations. Design, develop, and configure integration solutions leveraging Dayforce APIs, file‑based interfaces, and middleware tools. Work directly with third‑party vendors when needed to deliver complete solutions to clients. Transform customer data into Dayforce HCM‑specific formats for integration purposes. Provide technical consulting services based on client business needs. Proactively propose solutions and respond to client requests by analyzing and resolving integration issues. Conduct end‑to‑end unit testing, system testing, and user acceptance testing for integrations. Document integration specifications, process flows, and support guides. Build excellent client relationships and communicate regularly. Partner with project managers to ensure deliverables meet scope, timeline, and quality standards. Develop in‑depth knowledge of the Dayforce platform through self‑learning and formal training. Maintain and enhance application knowledge by attending formal training and self‑paced materials. Skills And Experience We Value Bachelor’s degree in Computer Science, Engineering, or related field with 3–6 years of relevant experience. Customer‑facing communication skills: strong written and verbal. Experience in a technical consulting role within HCM systems. Hands‑on experience with RESTful APIs, OData, SOAP, and authentication protocols such as OAuth2 and SAML. Strong SQL/database skills for data validation and troubleshooting; reporting experience; some programming ability. Familiarity with Dayforce data domains (HR, Payroll, Benefits, Time & Attendance). Advanced proficiency with Microsoft Word and Excel. Knowledge of the Dayforce data structure and underlying application functions. Excellent analytical, creative, and critical‑thinking skills. Experience in fast‑paced consulting or implementation projects (highly desirable). Self‑driven, passion for learning new cloud technologies. What’s In It For You Dayforce is an equal opportunity employer and we consider and embrace all individuals. We provide growth opportunities, comprehensive wellness initiatives, and competitive pay and benefits. Your contributions will help us transform human capital management globally. Fraudulent Recruiting Notice Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement at #J-18808-Ljbffr