Channel Operations Specialist

4 weeks ago

Cebu City, Philippines Lexmark Full time

Overview

Join to apply for the Channel Operations Specialist role at Lexmark .

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and product to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

Responsibilities
  • The WW channel operations specialist supports the WW business development, sales ops team and/or marketing team in the administration and execution of WW channel programs and promotions.
  • The role requires understanding of global programs, promotions and how they are executed in different countries worldwide.
  • Program, Promotion and Benefit Management
  • MDF Management
  • Lead and Account Management
  • Case Management
  • MPS Express Support
  • Partner Onboarding Coordination
  • Demo Management
  • Partner Claims and Pay-Outs
Competencies, Skills, Knowledge & Abilities
  • Tools Proficiency: Knowledge of CRM tool, MD365, Loyalty Perks site, SAP and MS Excel
  • Analysis: Able to analyze the situation, and to arrive at solutions
  • Project Management: Able to track and manage different projects
  • Customer Service: Relationship-building and provides correct solutions; able to think of innovation to address needs
  • Communication: Clearly and effectively present sales and business reports and analysis, ideas, opinions, and conclusions orally and in writing
  • Decision-Making: Able to verify whether a request is valid and determine approvals
Education/Experience
  • Bachelor’s Degree in any course from an accredited college or university. Preferably in Information Technology.
  • 2 years BPO work-related experience
  • Preferably at least 1 year experience in using MD365
  • An advantage if candidate has experience in administering CRM systems
  • Background in Sales and Marketing Operations Support
  • Experience with analytical and problem-solving tasks related to sales, marketing, systems or business tools
How to Apply

Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now

Global Privacy Notice: Lexmark is committed to appropriately protecting and managing any personal information you share with us. View Lexmark's Privacy Notice.

Job Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing
  • Industries: IT Services and IT Consulting
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