Billing Specialist

6 days ago

Taguig, Philippines Virtua Solutions Outsourcing Full time

Join to apply for the Billing Specialist role at Virtua Solutions Outsourcing . Are you detail-oriented and organized? We’re looking for a Collections / Billing Specialist to join our team in BGC, Taguig City. In this role, you’ll help onboard customers, manage billing accounts, and ensure timely collections by following a clear outreach process. You’ll work closely with finance, sales, and customer service teams, supporting our global operations in a follow-the-sun model. Responsibilities Onboard customers by reviewing documents, entering accurate data, and setting up billing accounts. Reach out proactively and reactively to collect past-due payments, following escalation steps to keep customer relationships positive. Use Salesforce (SFDC), Ariba, and vendor portals to track payments, resolve discrepancies, and keep records updated. Work with finance, sales, and customer service teams to quickly resolve billing disputes. Keep billing records accurate and organized to support audits and compliance. Spot inefficiencies in billing and collections processes and suggest improvements. Able to work independently while collaborating with global teams. Qualifications At least 2 years of experience in billing, collections, or finance-related roles. Comfortable using Salesforce (SFDC) and vendor portals; experience with Ariba is a plus. Strong organizational skills and attention to detail. Clear and professional communication skills for interacting with customers and teams. Experience with NetSuite is a bonus, along with a willingness to learn new finance tools. If you’re ready to join a focused, process-driven team and help keep our billing and collections running smoothly, we want to hear from you Apply now and be part of our dedicated team in BGC Seniority Level Associate Employment Type Full-time Job Function Finance Industries Outsourcing and Offshoring Consulting and Telephone Call Centers #J-18808-Ljbffr

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