Billing Specialist

4 weeks ago

Taguig, Philippines Virtua Solutions Outsourcing Full time

On-site - Taguig 1-3 Yrs Exp Bachelor Full-time

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Job Description Employee Recognition and Rewards

Employee Recognition Program

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

Company Equipment

Professional Development

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Are you detail-oriented and organized? We’re looking for a Collections / Billing Specialist to join our team in BGC, Taguig City. In this role, you’ll help onboard customers, manage billing accounts, and ensure timely collections by following a clear outreach process. You’ll work closely with finance, sales, and customer service teams, supporting our global operations in a follow-the-sun model.

What You’ll Do

  • Onboard customers by reviewing documents, entering accurate data, and setting up billing accounts.
  • Reach out proactively and reactively to collect past-due payments, following escalation steps to keep customer relationships positive.
  • Use Salesforce (SFDC), Ariba, and vendor portals to track payments, resolve discrepancies, and keep records updated.
  • Work with finance, sales, and customer service teams to quickly resolve billing disputes.
  • Keep billing records accurate and organized to support audits and compliance.
  • Spot inefficiencies in billing and collections processes and suggest improvements.
  • At least 2 years of experience in billing, collections, or finance-related roles.
  • Comfortable using Salesforce (SFDC) and vendor portals; experience with Ariba is a plus.
  • Strong organizational skills and attention to detail.
  • Clear and professional communication skills for interacting with customers and teams.
  • Experience with NetSuite is a bonus, along with a willingness to learn new finance tools.
  • Able to work independently while collaborating with global teams.

If you’re ready to join a focused, process-driven team and help keep our billing and collections running smoothly, we want to hear from you

Apply now and be part of our dedicated team in BGC

English Language Customer Service Team Player Salesforce Organizational Skills

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Recruiter Virtua Solutions Outsourcing

Working Location

The Curve. 1630 3rd Ave, Taguig, Metro Manila, Philippines

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