Project HR Advisor

Overview

The main objective of the HR Function is to deliver value to Shell and its constituent Businesses and Functions by developing and executing people strategies in direct support of the Group Strategy.

We are seeking a detail-oriented and service-driven HR Advisor to join our HR Operations team. In this role, you will provide end-to-end HR operational support to employees, line managers, and local HR teams, ensuring seamless execution of HR processes in alignment with company policies and procedures.

Your responsibilities will include:

• Deliver comprehensive HR operational support across the employee lifecycle.
• Execute complex local HR processes with a focus on data accuracy and compliance in systems such as Shell People and Workday.
• Manage employee and manager queries through Salesforce, ensuring timely case creation, updates, and closure.
• Maintain ownership of end-to-end HR processes, escalating complex issues to senior advisors or policy teams as needed.
• Collaborate with internal HR teams and third-party service providers to resolve cases efficiently.
• Ensure adherence to KPIs, SLAs, and compliance standards including the Global Approval Matrix (GAM), Financial Control Manual (FCM), and Data Privacy regulations.
• Act as a country or process focal point when required.
• Build strong partnerships with HR Business Partners, HR Advisors, and other HR Operations teams to ensure consistent service delivery.
• Contribute to knowledge management by creating and maintaining process documentation and sharing best practices.
• Continuously seek opportunities for process improvement and participate in team initiatives.

We are keen to speaking with individuals who have:

• Experience in HR operations or shared services environment preferred.
• Fresh graduates are welcome to apply
• Familiarity with HR systems such as Workday, Shell People, and Salesforce is an advantage.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Detail-oriented with a commitment to data accuracy and confidentiality.

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.
• Continuously grow the transferable skills you need to get ahead.
• Work at the forefront of technology, trends, and practices.
• Collaborate with experienced colleagues with unique expertise.
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
• Benefit from flexible working hours, and the possibility of remote/mobile working.
• Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.
• Take advantage of paid parental leave, including for non-birthing parents.
• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
• Grow as you progress through diverse career opportunities in national and international teams.
• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell’s business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement. Diversity is key at SBO Manila, and our employees reflect the innovation that stems from a diverse workforce. By joining the company, you will benefit from an industry-leading development program that will see you tap into a pool of expert knowledge that will help propel your career.