Senior HR Specialist

Merck Group Taguig, National Capital Region, Philippines

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Work Your Magic with us Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. We are always looking for curious minds that see themselves imagining the unimaginable with us.

The role will be responsible for providing tactical and operational HR support for specific country stakeholders from the APAC and EMEA region. This role will report to the Regional Operations Team Lead for APAC, EMEA and NA overseeing Tier 2 HR functions such as Payroll, Compensation Management, Benefits and Time & Attendance Administration, Compliance and Reporting and Vendor management.

Your Role

• Serve as the go-to person for any clarifications or issues related to payroll and benefit process.
• Provide guidance and support to HR Specialist on established processes and operations.
• Support the documentation and standardization of processes, ensuring clarity, efficiency, and compliance with company policies.
• Collaborate with cross-functional teams to ensure coherence, consistency, and alignment of practices across the organization.
• Collaborate with stakeholders to identify areas for improvement, recommend innovative solutions, and assist in implementing process enhancements.
• Perform special project and related duties as assigned.
• Assist in driving team metrics and ensuring scheduled and ad hoc activities are delivered accurately and on time.
• Assist in creating and maintaining performance dashboards/reports.
• Conduct quality audits for the team and facilitate RCA calls on audit findings.
• Actively participate in meetings, discussions, and projects to contribute expertise, insights, and thought leadership.
• Supervise team in the absence of the Team Lead.

Strategic Impact

• Mainly accountable for providing payroll and benefit data to stakeholders.
• Demonstrate understanding of confidentiality required to perform payroll and benefit activities due to the sensitive nature of the work.
• Seek opportunities for continual improvement and provide constructive feedback.

Who You Are

• Preferably 3 to 5 years minimum professional experience specializing in an HR Operations or HR Generalist function from a Shared Services or BPO organization.
• Understanding and experience in the use of HR systems and tools (e.g., Employee Central, MyLearning, SAP P40, PeopleSoft, Workday, SuccessFactors, Taleo, etc.).
• Understanding and experience in the use of Case Management systems and tools (e.g., BMC Remedy, Service Now, Neocase, etc.).
• Experience in lean six sigma or any other operational excellence or project management method is desirable but not a must.
• Adequate experience in using MS Office applications; knowledge of Macros is a plus.

What we offer

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe this variety drives excellence and innovation. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress.

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity

Seniority level

• Associate

Employment type

• Full-time

Job function

• Human Resources
• Industries: Pharmaceutical Manufacturing

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