Team Manager | Tech and Channel Support

5 days ago

Taguig, Philippines Sutherland Full time

Company Description

Sutherland is seeking a leadership-oriented and self-motivated person to join us as an Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

Job Description

Job Responsibilities:

  • Own and manage relationships with the partner ecosystem including distributors and partners.
  • Manage the pipeline together with partners, assisting the partner with required resources for closing new/renewal deals.
  • Develop and execute partner account plans & channel sales strategies to ensure that revenue targets are met and over-achieved.
  • Create and analyze Tableau reports and deliver insights about channel performance.
  • Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
  • Collaborate with internal teams to ensure partners have the resources they need.
  • Efficiently manage a team of channel support associates to provide proactive and reactive support to distributors and partners.
  • Identify and implement process improvements for the effectiveness of the Channel Support team.
  • Work closely and build relationships with the rest of the Tenable team, including Sales, Pre Sales, Customer Advocacy, Research & Development, and Operations.
Qualifications

Our most successful candidates will have:

  • A Bachelor’s degree or Associate Degree preferred but not required.
  • Minimum of 2 years’ experience in channel management/partner management, preferably in a technical program.
  • Experience in managing a team of channel support associates.
  • Strategic selling mindset: ability to develop channel strategies.
  • Working knowledge of Cybersecurity technologies, Networking, or system administration.
  • Passion for problem-solving and constantly improving sales knowledge.
  • Excellent presentation skills.
  • Demonstrated leadership skills; the ability to take the lead in making improvements and resolving issues.
  • Strong customer orientation when managing communications and issues.
  • The ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives.
  • People management expert: highest level of people management skills and conflict resolution skills; mentoring and training, including team building and morale boosting exercises.
  • Knowledge of metrics, their measurements, thresholds, targets, and process owners.
  • A proactive attitude towards developing trust and professional rapport with team members; the ability to be a team player.

All your information will be kept confidential according to EEO guidelines.

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