Team Manager

4 weeks ago

Taguig, Philippines Sutherland Global Full time

Company Description:

Sutherland is seeking an attentive and goal-oriented person to join us as a Team Manager - Channel Support for a tech program. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you

Job Description:

Responsibilities:

  1. Own and manage relationships with the partner ecosystem including distributors and partners.
  2. Manage the pipeline together with partners, assisting the partner with required resources for closing new/renewal deals.
  3. Develop and execute partner account plans & channel sales strategies to ensure that revenue targets are met and over-achieved.
  4. Create and analyze Tableau reports and deliver insights about channel performance.
  5. Support the execution of channel marketing activities, including trade shows, online campaigns, and events.
  6. Collaborate with internal teams to ensure partners have the resources they need.
  7. Efficiently manage a team of Channel support associates to provide proactive and reactive support to distributors and partners.
  8. Identify and implement process improvements for the effectiveness of the Channel Support team.
  9. Work closely and build relationships with the rest of the Tenable team, including Sales, Pre-Sales, Customer Advocacy, Research & Development, and Operations.

Qualifications:

Our most successful candidates will have:

Communication Skills:

  • Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner.
  • Excellent written and oral communication skills.

Technical Skills:

  • Computer navigation skills and multi-tasking.
  • Basic level familiarity with Operating Systems.
  • Working knowledge of Cybersecurity technologies, Networking, or system administration.
  • Familiarity with the basics of data analysis and intermediate knowledge with MS Office applications, especially Word, Excel, and PowerPoint required for strategic planning and business reviews.

Management Skills:

  • Minimum of 2 years’ experience in Channel management/partner management, preferably in a technical program.
  • Experience in managing a team of Channel support associates.
  • A proactive attitude towards developing trust and professional rapport with team members; the ability to be a team player.

Key Competencies:

  • Shift flexibility is mandatory.
  • Willingness to take on project work when required.
  • Ability to identify mentoring opportunities based on monitor evaluation.

Education:

  • Bachelor’s degree or Associate Degree preferred but not required.

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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